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$
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Our agency will build ai customer support agents using openai
SoftMindSol
Level 2
Agency
1 order in queue
4.9
4.9
Gig Summary
What people loved about this freelancer
xtc9999
India
Very professional and very nicely done by Bilal. All I had to do was brief and everything else was taken care of!
extrudestudio
United States
I needed my web template design to be coded in HTML/CSS and Bilal was professional, very communicative, and easy to work with. We finished earlier than expected. I would recommend. A+
k_massaro
Netherlands
Very happy with the end result and it's delivered within the timeframe that we discussed. Communication has been brilliant, non-stop feedback and a fun informal...
antoineadx
Belgium
Again, it was really nice to work with Bilal. He did a 3 steps component and respects the mockup from Figma! Well done. I recommend him.
About this gig
SoftMind Solutions is a team of 60+ developers, designers, and AI specialists with 10+ years of software development experience across our team. We build AI customer support agents using OpenAI, Claude, RAG, and modern automation tools for startups and businesses that want faster, smarter, and more scalable customer support.
Clients choose us because we focus on reliable AI responses, clean integrations, secure architecture, human handoff, and real business workflows instead of basic chatbots. We can connect your AI support agent with websites, knowledge bases, CRMs, helpdesks, APIs, and internal systems.
Our process starts with understanding your support workflow, customer questions, data sources, and required integrations. We then plan the agent, build and test it in clear milestones, optimize prompts and responses, and support deployment. To start, we need your support use case, FAQs or knowledge base, required integrations, and relevant system access.
Message us before ordering so we can review your workflow, recommend the right package, and confirm the scope, timeline, and approach before development starts.
About this agency
SoftMindSol
Agency
60 employees
Level 2
- FromPakistan
- Member sinceJun 2016
- Avg. response time1 hour
- Last delivery1 week
Languages
English, Urdu
SoftMind Solutions helps funded startups and growing businesses build and scale AI SaaS products through reliable dedicated product teams.
We specialize in HealthTech & Fitness, FinTech, EdTech, and PropTech platforms including SaaS systems, mobile apps, dashboards, CRMs, workflow automation, and AI-powered solutions.
Our team operates as an extension of your business delivering transparent communication, reliable execution, and long-term technology partnership without the overhead of managing large in-house teams.
Portfolio
Other Software Development Services we Offer
FAQ
Can the AI answer questions from my documents or website?
Yes. We can connect your chatbot to PDFs, FAQs, websites, documentation, and other knowledge sources using RAG.
Can it transfer conversations to a human agent?
Yes. We can integrate live chat handoff, ticket creation, or escalation workflows.
Can you integrate with our CRM or helpdesk?
Yes. We support HubSpot, Salesforce, Zoho, Freshdesk, Zendesk, custom APIs, and many other platforms.
Which AI models do you support?
We work with OpenAI, Claude, and other compatible large language models depending on your requirements.
Will I receive the complete source code?
Yes. All packages include clean, maintainable source code.
Reviews
21 reviews for this Gig
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| (1) | ||
| (0) | ||
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
M multilingtales
United States
Working with this team was a great experience from start to finish. They were professional, responsive, and easy to communicate with throughout the project. They understood the requirements well, kept me updated on the progress, and delivered everything on time. The quality of the work was excellent,...
$200-$400
Price
4 days
Duration
Helpful?Y yessarevalo
United States
Ongoing collaborationThe whole team is awesome! Great communication and very patient. We really enjoy working with the team! Thank you for everything.
$600-$800
Price
4 days
Duration
Helpful?S samdavies211
United Kingdom
Ongoing collaborationExcellene work - welldone - providing insights and paying attention to details, Level of cooperation and Deep understanding.
$1,000-$2,500
Price
6 days
Duration
Helpful?Y yessarevalo
United States
Ongoing collaborationIt's always very nice to work with the whole team. They're all very professional and hard workers. Thank you.
$200-$400
Price
12 days
Duration
Helpful?J julianadames
United States
Ongoing collaborationSoft Mind solutions was very professional through out the entire process and gave me constant updates on the project.
$200-$400
Price
9 days
Duration
Helpful?
Reviews
21 reviews for this Gig
| (20) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
M multilingtales
United States
Working with this team was a great experience from start to finish. They were professional, responsive, and easy to communicate with throughout the project. They understood the requirements well, kept me updated on the progress, and delivered everything on time. The quality of the work was excellent,...
$200-$400
Price
4 days
Duration
Helpful?Y yessarevalo
United States
Ongoing collaborationThe whole team is awesome! Great communication and very patient. We really enjoy working with the team! Thank you for everything.
$600-$800
Price
4 days
Duration
Helpful?S samdavies211
United Kingdom
Ongoing collaborationExcellene work - welldone - providing insights and paying attention to details, Level of cooperation and Deep understanding.
$1,000-$2,500
Price
6 days
Duration
Helpful?Y yessarevalo
United States
Ongoing collaborationIt's always very nice to work with the whole team. They're all very professional and hard workers. Thank you.
$200-$400
Price
12 days
Duration
Helpful?J julianadames
United States
Ongoing collaborationSoft Mind solutions was very professional through out the entire process and gave me constant updates on the project.
$200-$400
Price
9 days
Duration
Helpful?
