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English
$
USD
I will build ai voice agent for appointment booking, calls, leads
Bilal Mahsud
About this gig
Missed calls cost businesses 35% of their leads. I build ai voice agents that answer every call, handle appointment booking, capture leads, and sync to your CRM 24/7 in a natural human-sounding voice.
What I build:
Inbound ai voice agents that greet callers, answer FAQs, and book appointments automatically
Outbound ai calling agents that contact leads, qualify them, and route hot prospects to your team
Multilingual voice support your agent speaks your customers' language
Smart fallback logic if the AI cannot help, it routes to a human or schedules a callback
I use Vapi or Retell AI for voice, ElevenLabs for realistic speech, and n8n for backend workflow automation connecting your calendar, CRM, SMS, Google Sheets, and more. Every call is logged. Every booking confirmed automatically.
Built for clinics, salons, law firms, real estate, agencies, and any business relying on calls and appointment booking.
I come from information security your data and API keys are handled with proper security practices.
Get to know Bilal Mahsud
Bilal Mahsud
Information Security Consultant and AI Agent Developer
- FromPakistan
- Member sinceJun 2025
- Last delivery11 months
Languages
Urdu, Spanish, German, English, French
With 3+ years in information security, I specialize in penetration testing, red teaming, vulnerability assessments, and developing security strategies that stop attackers before they get in. I work with organizations to find what's broken and fix it before it costs them.
But here's what makes me different: I also build AI agents.
Not generic chatbots , purpose-built agents designed with security at the core. Agents that monitor threats, handle incident triage, automate security workflows, respond to customer calls, and capture leads — all while following strict security practices.
My Portfolio
FAQ
What do I need to provide to get started with the ai voice agent?
Just your business type, main services you offer, working hours and timezone, calendar link (Google Calendar, Calendly, or similar), preferred voice style (male or female, accent, tone), and any must-have phrases or scripts. I handle the entire ai voice agent setup from there.
Does the ai voice agent actually sound human and natural?
Yes. I use ElevenLabs premium voices which are realistic and natural-sounding with proper pacing, pauses, and empathy. You choose the voice style — friendly, professional, or calm — and I fine-tune the ai voice agent to match your brand perfectly.
What happens if the caller asks something the ai voice agent cannot handle?
I build fallback logic into every ai voice agent. If the agent cannot answer a question confidently, it apologizes naturally and offers to transfer the caller to a human, take a detailed message, or schedule a callback. There are no awkward dead ends or robotic loops.
Can the ai voice agent handle multiple languages?
Yes, starting from the Standard package. I can set up the ai voice agent to detect the caller's language and respond automatically in their language, or you can have separate phone numbers for each language.
Can this ai voice agent work for outbound sales calls?
Yes. In Standard and Premium, the ai voice agent contacts your leads, qualifies them with your questions, and routes hot prospects to your team via SMS, email, or CRM. Great for lead qualification and appointment booking at scale.
Will I be able to see call logs and listen to recordings?
Absolutely. Every call is logged with timestamp, caller information, call duration, and outcome (booked, qualified, transferred, or missed). Call recordings are stored so you can review the ai voice agent conversations and I can use them to improve responses over time.
