I will build realtime call center dashboard or wallboard cisco, asterisk, freeswitch

B
billibird
B
billibird
Nabeel Yasin
5.0
5.0

About this gig

Are you looking for a real-time call center dashboard or wallboard to monitor your agents, queues, and KPIs?

I can design and develop a responsive, data-driven dashboard for Cisco UCCX/UCCE, Asterisk, or FreeSWITCH platforms.


What Youll Get


  • Real-time contact center statistics (Agents logged in, ready, talking, wrap-up, etc.)
  • Hourly and skill groupbased reporting
  • Floor Manager view monitor all active agents in one place
  • 24x7 performance monitoring
  • Live queues and call status (inbound, outbound, connected calls)
  • Average Speed to Answer (ASA), Service Level, ACD, Longest Wait Time, Queued Calls


Features

  • Responsive UI (works on wall displays, desktops, tablets, and mobile)
  • Configurable dashboards with KPI alerts
  • Customizable layout and theme
  • Integration with Cisco UCCX/UCCE, Asterisk, FreeSWITCH, or other open-source PBXs
Respect third-party rights

Please be aware that it is against Fiverr's policies for sellers to include themes, templates, or any other elements that infringe third-party rights or applicable laws in the delivered work. Read more about in our Guide to Responsible Digital Creation.

Get to know Nabeel Yasin

Nabeel Yasin
4.7(48)
  • FromPakistan
  • Member sinceAug 2018
  • Avg. response time1 hour
  • Last delivery2 years
  • Languages

    English
Over all 9 years of experience in Open Source VOIP and Web Development & Administration .Have completed several open Source VoIP solutions to a variety of foreign (Medefer,Voifone,ESATIC,Hello2eat) and local companies (Ufone Telcom,MindBridge, Warid Telcom,Voip Terminator,AOS,) business and operational needs. Led complex development for a broad range of functions including Call Center ,CRM, Conference systems ,WebRTC and self-service IVR applications. Other key skills include: ESL/AMI Scripting, Lua,WebRTC, socketIO, AWS, Artificial Intelligence and NoSQL.
Reviews

11 reviews for this Gig
5.0

(11)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Recommend to a friend
    5
  • Service as described
    5
Sort By
Most relevant
  • E

    edemm40

    NL

    Netherlands

    5

    Great work!

    $100-$200

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • E

    edemm40

    NL

    Netherlands

    5

    Great work again

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • E

    edemm40

    NL

    Netherlands

    5

    Ordered few times and still working together to develop my website. I recommend him to everyone

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • U

    user38892850

    DE

    Germany

    5

    billibird did fabulous job for me again. His work is very fast and accurate. I will hire him again. Highly Recommended:)

    Helpful?
    Yes
    No
  • U

    user38892850

    DE

    Germany

    5

    "Good work and I look forward to working with you more!"

    Helpful?
    Yes
    No
Reviews

11 reviews for this Gig
5.0

(11)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Recommend to a friend
    5
  • Service as described
    5
Sort By
Most relevant
  • E

    edemm40

    NL

    Netherlands

    5

    Great work!

    $100-$200

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • E

    edemm40

    NL

    Netherlands

    5

    Great work again

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • E

    edemm40

    NL

    Netherlands

    5

    Ordered few times and still working together to develop my website. I recommend him to everyone

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • U

    user38892850

    DE

    Germany

    5

    billibird did fabulous job for me again. His work is very fast and accurate. I will hire him again. Highly Recommended:)

    Helpful?
    Yes
    No
  • U

    user38892850

    DE

    Germany

    5

    "Good work and I look forward to working with you more!"

    Helpful?
    Yes
    No