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English
$
USD
I will troubleshoot a single issue on your PC
IT Tech
Hi, I’m Ian from Blackstone PC Solutions.
I currently work in IT/helpdesk support and provide remote PC troubleshooting, optimization, and gaming performance services.
About this Gig
Got a tech issue you cant figure out? I'll help you diagnose and troubleshoot it with focused, step-by-step support.
I work on PC, software, and system problems, including crashes, errors, slow performance, installation issues, and network troubles.
This service includes up to 1 hour of dedicated troubleshooting per issue. Some problems are quick, others may need more time. I'll always explain what I've found and discuss next steps with you before continuing.
You'll get clear communication, real troubleshooting (not guesswork), and practical solutions or guidance to fully resolve the issue.
Send me your problem and Ill get started.
Device:
Desktop
•
Laptop
Operating system:
Windows
FAQ
Q: What kind of issues do you fix?
A: I handle PC, software, and general system issues such as crashes, errors, slow performance, installation problems, and network or connectivity issues.
Q: Is this a remote service?
A: Yes, all troubleshooting is done remotely through live communication and screen sharing if needed.
Q: How long does a session take?
A: Each session includes up to 1 hour of focused troubleshooting. Some issues may be resolved faster, while others may require additional time.
Q: What if my issue isn’t fixed in one session?
A: I’ll explain what I found, what’s been ruled out, and the likely cause. If more time is needed, I’ll discuss next steps with you before continuing.
Q: Do you guarantee a fix?
A: I guarantee thorough troubleshooting and clear diagnosis. While most issues can be resolved, some depend on system limitations or external factors. In those cases, I’ll provide a clear path forward.
