I will setup gorgias zendesk freshdesk CRM customer support ai chatbot for ecommerce
I build CRM, VoIP, Customer Support Automation Systems turning Leads to Customer
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
Are Shopify support tickets piling up, customers repeatedly asking Where is my order?, and important messages getting lost across email, chat, and social media?
I will set up and optimize your eCommerce customer support system using Gorgias, Zendesk, or Freshdesk. Your helpdesk will be built around your store and policies, helping your team respond faster, automate repetitive tickets, and give every customer a consistent experience.
YOUR SETUP CAN INCLUDE:
- Gorgias, Zendesk, or Freshdesk setup
- Shopify integration and order sync
- Email, live chat, and social channels
- Ticket routing, tags, views, and assignment
- Macros and branded saved replies
- WISMO, shipping, return, and refund automation
- Knowledge base and help center
- AI chatbot and helpdesk automation
- Reporting, testing, and team guidance
Whether you need a new helpdesk, an existing system optimized, or migration from Zendesk or Freshdesk to Gorgias, I will create a practical workflow your team can confidently use.
Message me before ordering with your eCommerce store URL, preferred platform, ticket volume, and main support challenges. I will review your needs and recommend the right package.
THANK YOU.
Software:
Gorgias
Industry:
Business services & consulting
•
E-Commerce
My Portfolio
FAQ
Which platform is best for my Shopify store?
Gorgias is ideal for Shopify-focused support, Zendesk suits larger multichannel teams, and Freshdesk is a budget-friendly option. Share your ticket volume and required channels, and I’ll recommend the best fit.
Do I need an existing account before ordering?
No. I can help you choose the right platform and subscription plan before starting the setup.
Will you need my Shopify password?
No. You can provide secure Shopify collaborator access and invite me as a user to your helpdesk. I only need permissions related to the agreed setup.
Are the software and AI subscription fees included?
No. The package covers setup and configuration. Gorgias, Zendesk, Freshdesk, AI and third-party subscription charges are paid directly by you.
Can you optimize my existing helpdesk?
Yes. I can audit and improve your ticket routing, views, tags, macros, integrations, automations, help center and AI chatbot based on your package.
Can you migrate Zendesk or Freshdesk to Gorgias?
Yes. I’ll first review your tickets, users, channels and workflows. Larger or more complex migrations may require a custom offer.
Will the AI chatbot replace my support team?
No. It can handle repetitive questions and collect information, while complex, sensitive or high-value issues are transferred to a human agent.
Can you customize the system to my brand and policies?
Yes. I can customize macros, chatbot responses, workflows and help-center content using your brand voice, shipping policy, refund policy and escalation rules.
Will you test everything before delivery?
Yes. I’ll test the included channels, Shopify integration, ticket routing, macros and automations before delivery.
Do you provide support after completion?
Yes. I provide guidance for the delivered setup. Ongoing optimization or customer-support management can be arranged separately.
4 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
S 
samuelevans493

Canada
Excellent customer support and CRM setup service! The Gorgias, Zendesk, and Freshdesk systems were handled professionally and efficiently. The communication was smooth, the setup was well organized, and everything was delivered as expected. Highly recommended for anyone looking for reliable customer support and CRM solutions.
$50
Price
6 days
Duration
B 
Seller's Response
Helpful?T themichaeljerry

United States
Outstanding experience from start to finish with Dee Hub. Dee delivered exactly what was promised and even exceeded my expectations. My Gorgias account is now fully optimised with branded macros and automated rules that work perfectly with Shopify. Everything was set up cleanly, clearly explained, and...
$50-$100
Price
3 days
Duration

B 
Seller's Response
Helpful?A allisondan

United States
Ongoing collaborationBobodee did an excellent job configuring our Gorgias email channel. Understood our workflow, customized the setup to fit our support process, and ensured seamless integration. Communication was professional and timely. The project was delivered exactly as promised great value for the quality of work.
$50
Price
2 days
Duration

B 
Seller's Response
Helpful?A allisondan

United States
Ongoing collaborationWorking with Bobodee was an excellent experience! He handled the Gorgias setup perfectly, from inbox organization and automation workflows to quick-reply macros and full email/chat integration. Everything was done smoothly and professionally. Our helpdesk now runs efficiently, and customer support is...
$50
Price
1 day
Duration

B 
Seller's Response
Helpful?
4 reviews for this Gig
| (4) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
S 
samuelevans493

Canada
Excellent customer support and CRM setup service! The Gorgias, Zendesk, and Freshdesk systems were handled professionally and efficiently. The communication was smooth, the setup was well organized, and everything was delivered as expected. Highly recommended for anyone looking for reliable customer support and CRM solutions.
$50
Price
6 days
Duration
B 
Seller's Response
Helpful?T themichaeljerry

United States
Outstanding experience from start to finish with Dee Hub. Dee delivered exactly what was promised and even exceeded my expectations. My Gorgias account is now fully optimised with branded macros and automated rules that work perfectly with Shopify. Everything was set up cleanly, clearly explained, and...
$50-$100
Price
3 days
Duration

B 
Seller's Response
Helpful?A allisondan

United States
Ongoing collaborationBobodee did an excellent job configuring our Gorgias email channel. Understood our workflow, customized the setup to fit our support process, and ensured seamless integration. Communication was professional and timely. The project was delivered exactly as promised great value for the quality of work.
$50
Price
2 days
Duration

B 
Seller's Response
Helpful?A allisondan

United States
Ongoing collaborationWorking with Bobodee was an excellent experience! He handled the Gorgias setup perfectly, from inbox organization and automation workflows to quick-reply macros and full email/chat integration. Everything was done smoothly and professionally. Our helpdesk now runs efficiently, and customer support is...
$50
Price
1 day
Duration

B 
Seller's Response
Helpful?

