I will be your dutch ecommerce customer support agent shopify and woocommerce

United States

I speak English, Dutch

1 order completed

Bringing your business to the next level

I am Alaa, a seasoned freelancer with over 12+ years of experience in Dutch Customer support, Graphic Design, Web Design, Email Marketing, E-Commerce, Dutch-English Translation and Social Media Manag...
About this Gig

Hi! My name is Alaa


I provide customer support for ecommerce stores, including Shopify and WooCommerce, in Dutch and English.


If you need a reliable customer support agent, I can help you manage your daily support smoothly and professionally.


With 12+ years of experience in customer service, I handle:


  • Customer support (all channels)
  • Email support, live chat support & social media support
  • Returns & refunds
  • Order questions and follow-ups
  • Review replies (friendly and professional)


I have worked with CRM and support tools like Zendesk, Freshdesk, Trengo, Respond.io, Gorgias, and Intercom. I can quickly adapt to your workflow and tone of voice.

I also have a background in web development, so I can assist with basic setup and store-related tasks when needed.


If you're looking for long-term customer support or extra help during busy periods, feel free to message me before ordering.

Industry:

Business

Retail & wholesale

Technology & internet

Platform:

Shopify

Language:

Dutch