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Fiverr Pro
English
$
USD
Looks Like This Service Is On Hold
I will professional email and customer support services
Kenya
I speak English
Virtual Assistant and Customer Support Specialist
Customer Support & Virtual Assistant trained through ALX, Click2Skill, and AQSkill in remote collaboration, communication, and problem-solving. I handle email/chat support, inbox management, data entr...
About this Gig
Overwhelmed by customer messages?
I'm here to help.
I am a Customer Support Virtual Assistant with real-world experience in hospitality, handling customer interactions daily with professionalism and care. I understand how important fast responses and excellent service are for your business.
Customer support via email and live chat, responding to inquiries, following up on orders, managing your inbox, and handling basic admin tasks.
Why choose me?
- Strong communication and people skills
- Friendly, professional, and customer-focused
- Fast response time
- Reliable and detail-oriented
I can adapt to your preferred tools and platforms (Gmail, Zendesk, live chat systems, etc.)
My goal is simple: to keep your customers satisfied while helping your business run smoothly.
Contact me today so we can discuss your specific needs and start improving your customer support together.
Let's team up to create exceptional customer experiences for your business. Reach out now to get started.
Purpose:
Business
Work model:
Project-based
•
Weekly assistance
My Portfolio
FAQ
What platforms can you work on?
I can handle customer support on email (Gmail, Outlook), live chat platforms (Zendesk, Tawk.to), and other tools you use. I adapt to your workflow quickly.
How quickly will you respond to messages?
I provide timely responses, guaranteeing professional replies within 24 hours for standard packages. Priority and premium packages offer faster response times, with priority within 12 hours and premium within 6 hours, tailored to your needs.
Can you handle multiple tasks at the same time?
Yes! I can manage emails, chats, and basic admin tasks simultaneously while maintaining accuracy and professionalism.
Are you experienced in customer service?
Absolutely. My experience in hospitality has trained me to communicate professionally, solve problems efficiently, and create excellent customer experiences.
What if I’m not satisfied with the work?
I aim for complete satisfaction. Each package includes revisions: 1 for standard, 2 for priority, and 3 for premium. I’m happy to make adjustments until you’re satisfied.
Do I need to message you before ordering?
It’s highly recommended so we can discuss your specific needs and ensure I provide the best service possible. This helps prevent mistakes and guarantees smooth delivery.
