I will provide IT support, workflow automation and ai consultation
IT Solution Engineer ,AI Automation Specialist
About this Gig
Need help with an IT issue, repetitive work, or choosing a practical AI tool? I provide remote IT and help desk support, workflow reviews, and AI consultation for individuals and small teams.
My IT background includes Microsoft 365, Intune, Jamf, Google Workspace, Okta, and ServiceNow. Message me with your platform and goal so we can confirm the exact task before ordering.
I can help with:
- Windows and Mac, email, application, and sign-in troubleshooting
- Agreed account, device, and help desk support tasks
- Finding repetitive steps suitable for automation
- Simple agreed workflows, notifications, and handoffs
- AI tool selection, prompts, and human-reviewed reply or document drafts
Basic: one IT issue OR one AI use-case review, up to 1 hour. Standard: agreed IT support, up to 2 hours. Premium: support plus a workflow review OR simple agreed automation, up to 3 hours. Written findings included.
Packages cover time and defined scope; resolution is not guaranteed. Licenses and paid tools are separate. No 24/7 or ongoing support. Do not send passwords or sensitive records. AI use and access must be approved.
Device:
Desktop
•
Laptop
•
Mobile
•
Printer
Operating system:
Windows
•
IOS
•
Android
•
OSX
FAQ
Should I message you before ordering?
Yes. Tell me your issue or goal, platforms, and desired outcome. I will confirm feasibility, package scope, scheduling, and any license or access needs before you order.
What does AI consultation include?
We review one use case, suitable tools, prompts, and a practical next-step plan. Examples include drafting replies, summarizing non-sensitive content, and reducing repetitive work. Custom AI models, guaranteed accuracy, and paid subscriptions are not included.
Can you guarantee a fix or automate any workflow?
Packages cover agreed work within the hour limit. I troubleshoot, test, and document findings; some issues depend on vendors, permissions, hardware, or licenses. Automation feasibility is confirmed first. Complex integrations need separate scope. One revision covers the original scope.
How do remote support and access work?
Scheduling and any remote session are agreed through Fiverr. You must own the system or have permission to request support. Use approved, temporary access with minimum permissions; never send passwords here. AI tools will only receive approved, non-sensitive information.

