I will provide IT support, workflow automation and ai consultation

United States

I speak English

IT Solution Engineer ,AI Automation Specialist

I'm an experienced IT Systems Engineer specializing in IT support, systems administration, help desk automation, and AI-powered solutions. I help businesses troubleshoot technical issues, streamline o...
About this Gig

Need help with an IT issue, repetitive work, or choosing a practical AI tool? I provide remote IT and help desk support, workflow reviews, and AI consultation for individuals and small teams.


My IT background includes Microsoft 365, Intune, Jamf, Google Workspace, Okta, and ServiceNow. Message me with your platform and goal so we can confirm the exact task before ordering.


I can help with:

- Windows and Mac, email, application, and sign-in troubleshooting

- Agreed account, device, and help desk support tasks

- Finding repetitive steps suitable for automation

- Simple agreed workflows, notifications, and handoffs

- AI tool selection, prompts, and human-reviewed reply or document drafts


Basic: one IT issue OR one AI use-case review, up to 1 hour. Standard: agreed IT support, up to 2 hours. Premium: support plus a workflow review OR simple agreed automation, up to 3 hours. Written findings included.


Packages cover time and defined scope; resolution is not guaranteed. Licenses and paid tools are separate. No 24/7 or ongoing support. Do not send passwords or sensitive records. AI use and access must be approved.

Device:

Desktop

•

Laptop

•

Mobile

•

Printer

Operating system:

Windows

•

IOS

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Android

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OSX