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Fiverr Pro
English
$
USD
I will provide professional customer service support
Virtual Assistant and Customer Support
Hi, I’m a professional Virtual Assistant and Customer Support Specialist with 9+ years of experience working with global clients across Ecommerce, Real estate, SaaS, and many other businesses.
I help...
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
Need a reliable Customer Service Representative or Virtual Assistant to manage your communication and daily tasks with professionalism and accuracy? You're in the right place.
I provide customer support and virtual assistance for e-commerce stores, service businesses, and real estate professionals. I ensure fast, friendly, and well-organized support that improves customer satisfaction.
Services I Offer:
- Email & inbox support
- Live chat support
- Social media replies
- Order updates, refunds & issue resolution
- Ticket management
- Real estate admin (CRM updates, listing uploads, scheduling)
- Data entry & file management
- Lead management (non-calling)
- Calendar & task management
- Knowledge base updates
- Product/service information assistance
- Ecommerce support across platforms
Software I Use:
Zendesk, Gorgias, Freshdesk, Tidio, Intercom, HubSpot, Zoho, Salesforce, LionDesk, Shopify, WooCommerce, Google Workspace, MS Office, Trello, Asana & ClickUp.
I focus on accuracy, communication, and timely delivery, treating your business and clients with care. Please message me to get started!
Clients I’ve worked with
Keller Williams
Real Estate
I worked with the ERG group of Keller Williams Exclusive Properties in 2017. And did full branding for them from logo design to stationery.
May 2017-May 2017
RE/MAX
Commercial Real Estate
I have designed the logo for the partner of RE/Max. Their name is Emanuel Realty Group. I created their logo by keeping the identity of the RE/Max as well.
Nov 2021-Nov 2021
My Portfolio
FAQ
Can you deliver the work earlier than the stipulated time?
Yes, absolutely. I can complete your tasks as quickly as needed. Just share your timeline, and I’ll adjust my schedule to meet it.
Would you like to work as a long-term VA?
Yes. I’m open to long-term projects and ongoing customer support or admin roles. Consistent workflows allow me to understand your business deeply and serve your customers even better.
Do you offer phone calls, cold calling, or appointment setting?
No, I do not handle phone-based tasks. I only offer non-technical customer service, chat support, email support, and administrative assistance.
Can you work in my timezone?
Yes. I can adjust my working hours to match your preferred timezone for smooth and real-time communication.
Which tools and software do you use?
I work with Zendesk, Freshdesk, Gorgias, Tidio, Intercom, HubSpot, Zoho, Salesforce, LionDesk, Trello, Asana, ClickUp, Google Workspace, Microsoft Office, Shopify, WooCommerce, and more.
Reviews
4 reviews for this Gig
| (4) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
R raynbot
Repeat Client
Canada
Extremely satisfied with Waheed—he handles all my logo and design work and consistently goes above and beyond. He always brings my vision to life, often even better than I imagined.
Up to $50
Price
2 days
Duration
C 
Seller's Response
Helpful?C 
chrisgalley1970
Repeat Client
United Kingdom
Amazing as always
Up to $50
Price
3 days
Duration
C Seller's Response
Helpful?Y yourimennen1
Repeat Client
Netherlands
The freelancer filled in the files perfectly, exceeded expectations, showed a deep understanding of the structure, and communicated very well throughout.
$100-$200
Price
2 days
Duration
C Seller's Response
Helpful?U ultiself
Repeat Client
United States
Good job, thanks!
Up to $50
Price
6 days
Duration
C Seller's Response
Helpful?
Reviews
4 reviews for this Gig
| (4) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
R raynbot
Repeat Client
Canada
Extremely satisfied with Waheed—he handles all my logo and design work and consistently goes above and beyond. He always brings my vision to life, often even better than I imagined.
Up to $50
Price
2 days
Duration
C Seller's Response
Helpful?C chrisgalley1970
Repeat Client
United Kingdom
Amazing as always
Up to $50
Price
3 days
Duration
C Seller's Response
Helpful?Y yourimennen1
Repeat Client
Netherlands
The freelancer filled in the files perfectly, exceeded expectations, showed a deep understanding of the structure, and communicated very well throughout.
$100-$200
Price
2 days
Duration
C Seller's Response
Helpful?U ultiself
Repeat Client
United States
Good job, thanks!
Up to $50
Price
6 days
Duration
C Seller's Response
Helpful?
