I will provide monthly IT support for your business
Remote IT Support Engineer, Fast, Reliable and Trusted
About this Gig
Need reliable IT support without hiring a full-time team?
I provide ongoing monthly IT support for businesses your remote
helpdesk, ready whenever you need it.
What's included:
- Day-to-day IT helpdesk & troubleshooting
- Microsoft 365 & Active Directory administration
- User management: new accounts, resets, permissions
- Email, Windows, software & device support
- Security basics + a monthly report
Guaranteed response times (SLA):
- Starter within 24h
- Business within 8h
- Priority within 4h
With a dedicated team behind every plan, your SLA is always covered
no long waits, no downtime.
Why choose me:
- Real IT support & system administration background
- Fast, reliable and clear communication
- 100% confidential your data and credentials are never shared
- Remote access via TeamViewer or AnyDesk
Note: 1 ticket = 1 issue or request. Plans scale as your business grows.
Message me before ordering and let's set up the right plan for your team.
Device:
Desktop
•
Laptop
•
Mobile
•
Printer
Operating system:
Windows
•
Linux
•
IOS
•
Android
FAQ
How is the support delivered?
All support is handled remotely through chat and email for quick questions, and via a remote connection tool (TeamViewer or AnyDesk) when hands-on access to your device or system is needed.
What counts as a ticket?
1 ticket = 1 issue or request handled remotely
What if I exceed my plan's tickets?
Extra tickets or larger projects are quoted separately via a custom offer
Do you offer custom plans?
Yes, message me for a tailored plan or higher SLA
