I will be your professional executive VA and customer support VA

Philippines

I speak English

Virtual Assistance Admin Task and Customer Service Support

A highly motivated and adaptable professional with 5 years of experience in the BPO industry, specializing in Customer Service, Team Leadership, and Data Analysis. Proven track record of delivering ex...
About this Gig

 Hi! I'm Carly a reliable Executive Assistant and Customer Support Specialist with 5 years of BPO experience helping businesses stay organized, productive, and customer support.

I provide professional executive assistance and customer support to help business owners save time and improve customer satisfaction.

>>Services I Offer<<

Executive Administrative Support

Inbox and email management

Calendar management and scheduling

Meeting preparation and follow-ups

Travel arrangements and expense tracking

Data entry and file organization

Project coordination and administrative assistance

Customer Support Services

Email and chat support

Customer inquiry handling

Complaint and refund management

Order processing and shipment tracking

Help desk and ticket support

Professional and friendly communication

Managerial Support

Team coordination and task management

KPI monitoring and reporting

Strategic planning assistance

Team support and workflow organization

>>>>Why Choose Me?<<<<

5 years of customer service and admin experience

Strong communication and problem-solving skills

Reliable, detail-oriented, and organized

Fast learner and adaptable

Committed to high-quality work and deadlines


Messaging platform:

Email

SMS

Social media

Live chat

Language:

English

Filipino

Work model:

Monthly retainer

Industry:

Business services & consulting

Data analytics

Purpose:

Business