I will twilio studio flex expert twilio IVR call flow studio flow SMS call forwarding


About this gig
Looking for a Twilio Flex expert to build IVR, call routing, and SMS automation? I will professionally setup Twilio Flex, Twilio Studio flows, IVR menus, and intelligent call routing to streamline your customer communication. Whether you need inbound call handling, SMS automation, or full contact center setup, I will configure a reliable and scalable Twilio solution.
This service is ideal for businesses, SaaS platforms, support teams, and agencies that want automated call flows and messaging. I design structured IVR menus, routing logic, voicemail handling, and SMS responses to improve customer experience and reduce manual work.
What I can setup:
- Twilio Flex contact center setup
- Twilio Studio flow automation
- IVR menu configuration
- Call routing logic setup
- SMS automation workflows
- Inbound & outbound call handling
- Voicemail and call forwarding
- API/Webhook integration
- Agent routing & queue setup
I focus on clean architecture, reliable routing, and scalable automation. Message me before placing order so I can understand your call flow requirements and Twilio setup.
Get to know Carolina Duke
Twilio A2P 10DLC Email Deliverability Expert
- FromUnited States
- Member sinceApr 2026
- Avg. response time1 hour
- Last delivery1 month
Languages
English, Spanish, German, Italian
FAQ
What do you need to setup Twilio Flex and IVR?
I need your Twilio account access, call flow requirements, phone number, and details of how calls should be routed (department, agent, voicemail, etc.).
Can you create custom call routing and IVR menus?
Yes. I can build multi-level IVR menus, department routing, queue setup, voicemail, call forwarding, and automated SMS responses.
Do you support Twilio Studio and SMS automation?
Yes. I setup Twilio Studio flows, SMS auto replies, webhook automation, and connect Twilio with your CRM or external apps.

