I will twilio studio flex expert twilio IVR call flow studio flow SMS call forwarding

C
caroduke
C
caroduke
Carolina Duke

About this gig

Looking for a Twilio Flex expert to build IVR, call routing, and SMS automation? I will professionally setup Twilio Flex, Twilio Studio flows, IVR menus, and intelligent call routing to streamline your customer communication. Whether you need inbound call handling, SMS automation, or full contact center setup, I will configure a reliable and scalable Twilio solution.

This service is ideal for businesses, SaaS platforms, support teams, and agencies that want automated call flows and messaging. I design structured IVR menus, routing logic, voicemail handling, and SMS responses to improve customer experience and reduce manual work.

What I can setup:

  • Twilio Flex contact center setup
  • Twilio Studio flow automation
  • IVR menu configuration
  • Call routing logic setup
  • SMS automation workflows
  • Inbound & outbound call handling
  • Voicemail and call forwarding
  • API/Webhook integration
  • Agent routing & queue setup

I focus on clean architecture, reliable routing, and scalable automation. Message me before placing order so I can understand your call flow requirements and Twilio setup.

Get to know Carolina Duke

Carolina Duke

Twilio A2P 10DLC Email Deliverability Expert

4.3(3)
  • FromUnited States
  • Member sinceApr 2026
  • Avg. response time1 hour
  • Last delivery1 month
  • Languages

    English, Spanish, German, Italian
Hello Visitors My name is Carolina Duke, I help businesses fix email deliverability and SMS compliance issues that stop messages from reaching customers. I specialize in SPF, DKIM, DMARC, and MX records setup, Twilio A2P 10DLC registration, campaign approval, and Twilio Studio/Flex automation. Whether your emails land in spam or your SMS gets blocked, I provide fast, reliable configuration to restore sending and improve delivery. Experienced with Twilio, GoHighLevel, Google Workspace, Microsoft 365, and Zoho. Message me before ordering.