I will be your customer service and virtual assistant

4.7
4.7

Philippines

I speak English, German

84 orders completed

I am Ceir, a graduate of Bachelor's of Science in Business Administration major in Financial Management. I am a part time freelancer and is willing to help you in you business problems and is an exper...

Level 1

Has met certain performance criteria and shows strong potential in the marketplace.

About this Gig

I am an expert in handling emails, answering queries and in managing the emails of your company. I am a Civil Service Passer in our country which I am confident enough that I have the right knowledge to process your business needs. It has always been my passion to read and write which I believe my advantage as a customer representative and handling emails.


To help you in your business is my gig's main objective. Therefore, rest assured that I will be an asset as a virtual assistant in your business.


As your live customer representative/email support, I will: 


* Identify and assess customers need to achieve satisfaction

* Take incoming chats through your live chat site

* Answer your emails immediately and professionally.

* Respond to your customers politely and in courteous manner.

* Provide accurate, valid and complete information by using the right methods/tools

* Willing to do data entry if needed.



Why should we work together?


* Good communication skills. Orally and written. 

* Excellent writing and spelling skills. 

* Manages time well, reliable, flexible, resourceful and values professionalism. 


I am open for negotiations and can also provide custom order.


Messaging platform:

Email

SMS

Social media

Language:

English

Work model:

Project-based

Weekly assistance

Monthly retainer

Industry:

E-Commerce

Purpose:

Business

My Portfolio

Other Virtual Assistant Services I Offer

Reviews

1 reviews for this Gig
4.7

(1)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • B
    image-docs

    blaiselavandero

    PH

    Philippines

    4.7

    Working with Ceir was a great experience. She consistently ensured that she gathered all the necessary information from the client before ending each call. While there was a slight delay in response during the initial adjustment phase, she significantly improved and was quick to reply when needed in...

    Up to $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
Reviews

1 reviews for this Gig
4.7

(1)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • B
    image-docs

    blaiselavandero

    PH

    Philippines

    4.7

    Working with Ceir was a great experience. She consistently ensured that she gathered all the necessary information from the client before ending each call. While there was a slight delay in response during the initial adjustment phase, she significantly improved and was quick to reply when needed in...

    Up to $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No