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I will be your expert salesforce admin for support and automation
6x certified Admin and Agentforce Specialist
I am a 6x certified Salesforce Admin, BA, developer, and Agentforce Specialist. I have experience working with a variety of clients of all sizes and industries, including Sales, Service, Marketing, Fi...
About this Gig
Salesforce Support & Automation Specialist | Senior Admin with 8+ Years Experience
Need help getting more value from your Salesforce org? Im a Senior Salesforce Administrator with 8+ years of experience helping businesses streamline processes, improve efficiency, and optimise their Salesforce investment.
I specialise in Salesforce automation, workflow optimisation, reporting, and system improvements across Sales Cloud, Service Cloud, Marketing Cloud, Financial Services Cloud, Nonprofit Cloud, and Health Cloud.
Certifications: Platform Administrator, Platform Administrator II, Platform App Builder, Agentforce Specialist, and Business Analyst.
Services include Salesforce Flows and automation, org clean-up, reports and dashboards, user setup, troubleshooting, and custom configuration.
Available extras include fast delivery, Salesforce account setup, training sessions, automation planning, additional automations, and advanced dashboards/reporting.
Whether you need ongoing support, a quick fix, or help improving your Salesforce processes, I'm here to help. Feel free to message me anytime before placing an order.
Software:
Salesforce
Industry:
Financial services
•
Manufacturing & storage
•
Nonprofit
My Portfolio
FAQ
What do you need from me to get started?
I’ll usually need access to your Salesforce org, a clear outline of your requirements, and any relevant documentation or examples of your current process.
Which Salesforce Clouds do you support?
I have experience with Sales Cloud, Service Cloud, Marketing Cloud, Financial Services Cloud, Nonprofit Cloud, and Health Cloud.
Can you help improve existing automations and Flows?
Yes. I can troubleshoot, optimise, rebuild, or create Salesforce Flows and automations to improve efficiency and reduce manual work.
Do you offer ongoing Salesforce Support?
Yes. I can provide ongoing support, maintenance, optimisation, and enhancements depending on your business needs.
Can you build reports and dashboards?
Absolutely. I can create custom reports and dashboards that provide meaningful insights and improve visibility across your Salesforce data.
Do you provide Salesforce training?
Yes. Training sessions are available as a gig extra and can be tailored to admins, end users, or specific business processes. Reach out if you have specific needs and I can always create a custom offer.
Can you help clean up and optimise my Salesforce org?
Yes. I can review your org, identify inefficiencies, clean up unused components, improve processes, and recommend best practices. Reach out if you have specific needs and I can tailor a custom offer.
Do you work with small businesses and nonprofits
Yes. I’ve worked with businesses of different sizes, including non-profits and organisations in regulated industries. Reach out if you have specific needs and I can create a tailored offer.
Will my data remain secure?
Yes. I treat all client information confidentially and only request the level of access required to complete the work safely. Any data provided will be returned, and copies on my end will be destroyed within 1 month of the project completion date.
Should I contact you before placing an order?
Yes, please message me before ordering so we can discuss your requirements and ensure the best package for your needs.
