I will provide vicidial support hourly

India

I speak English

1 order completed

Linux, Cloud, DevOps, Agentic AI Expert

With 18 years of professional experience in Information Technology, Holding a good experience on many technology such as Linux, Network Security, VOIP, MySQL, Asterisk, PHP, Python, Java, Nodejs, AWS,...
About this Gig

Need help with your Vicidial setup, configuration, or troubleshooting? Youre in the right place.

I offer hourly expert support for Vicidial, helping call centers and businesses ensure their dialer system runs smoothly, securely, and efficiently. With over 15 years of hands-on experience in VOIP, Asterisk, PRI/SIP gateway integration, and Vicidial clustering, I can quickly identify and resolve issues or optimize your current environment.


  • Vicidial installation and configuration
  • SIP trunk and PRI integration
  • Call routing, IVR, and campaign setup
  • Troubleshooting call drops, audio issues, or load balancing
  • Vicidial clustering and scalability tuning
  • Integration with CRMs or third-party tools
  • Call recording, monitoring, and compliance settings
  • Security hardening and performance optimization


Why Choose Me?

  • Currently managing 10 call centers with over 1,000 seats, supported by a dedicated team of 10 engineers
  • 15+ years of hands-on experience with Vicidial, Asterisk, and enterprise-grade VOIP infrastructure
  • Proven expertise in large-scale deployments, high availability, and call flow optimization
  • Fast, reliable troubleshooting and performance tuning
  • Available for both on-demand support and

Device:

Server

Operating system:

Linux