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I will build CRM automation and journey in marketing cloud
Christian N
About this gig
I will help you build and optimize CRM journeys in Salesforce Marketing Cloud to improve engagement, conversion, and retention.
With experience in automation, lifecycle strategies, and data-driven CRM, I create scalable journeys tailored to your business and user behavior.
What I can do:
- Set up customer journeys (Journey Builder)
- Configure automation flows and triggers
- Build lifecycle campaigns
- Optimize existing journeys
Salesforce certified (Email Specialist & Marketing Cloud Administrator).
Please contact me before ordering to align scope and requirements.
Get to know Christian N
Christian N
CRM IA Specialist
- FromBrazil
- Member sinceMar 2026
Languages
English, Portuguese, Spanish, French
I am a CRM and Automation Specialist focused on Salesforce Marketing Cloud. I help businesses increase engagement, conversion, and retention by building automated customer journeys and smart segmentation strategies.
I hold two Salesforce certifications (Email Specialist and Marketing Cloud Administrator) and have hands-on experience with automation, integrations, lifecycle strategies, and AI applied to CRM, including personalization and campaign optimization.
FAQ
What do you need to get started?
Access to your Salesforce Marketing Cloud account, business goals, campaign requirements, and any content or prompts needed for the journeys.
Can you optimize existing journeys?
Yes, I can review and improve existing automations and flows.
Do you create content or design for campaigns?
No. This gig focuses on journey setup, automation, and CRM logic only.
Do you handle segmentation?
No, advanced segmentation services can be offered separately.
