I will organize and manage your customers

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Christina B

About this gig

With more than 20 years of customer-facing experience, along with hands-on experience in CRM management, online business operations, sales follow-up and customer communication, I understand that a CRM isn't useful simply because information is stored inside it.

It needs to help you know:

Who needs attention? What happens next? And where is each customer in their journey?

Depending on your needs, I can help with:

  • CRM organization and cleanup
  • Lead organization
  • Pipeline structure
  • Follow-up processes
  • Customer journey mapping
  • Inbox and customer communication organization
  • Lead tracking
  • Follow-up templates
  • FAQs and response templates
  • Workflow recommendations
  • Customer onboarding processes
  • Identifying gaps where leads or customers are being lost

Get to know Christina B

Christina B

Client Experience Revenue Specialist

  • FromUnited States
  • Member sinceApr 2024
  • Avg. response time1 hour
  • Languages

    English
I help businesses turn ideas into clear messaging, stronger customer experiences, and organized systems that work. With 20+ years of experience in sales, customer service, luxury retail, marketing, and business operations, I bring strategy and real-world customer insight to every project. From email and website copy to course content, CRM organization, and customer journeys, I create thoughtful, professional solutions built around your business, your customers, and your goals.

My Portfolio