I will write a customer satisfaction survey questionnaire
About this Gig
Need a clear customer satisfaction survey for your business?
I will write practical survey questions to help you understand what customers like, what frustrates them, and what you should improve next.
This gig is suitable for customer feedback, service experience, product feedback, repeat purchase, complaints, website/app feedback, and SME surveys.
You will receive:
- Clear survey questions
- Suitable response options
- Logical survey flow
- Optional open-ended questions
- Practical wording improvements
This gig focuses on questionnaire writing only. It does not include respondent recruitment, data collection, or statistical analysis unless discussed separately.
FAQ
Can you create a survey for any business?
Yes. I can create customer satisfaction surveys for SMEs, retail, F&B, education, service businesses, websites, apps, and other business types. I will adjust the questions based on your objective and target customers.
Do you provide respondent recruitment or data collection?
No. This gig focuses on questionnaire writing only. It does not include respondent recruitment, survey distribution, or data collection.
Can you improve my existing questionnaire?
Yes. I can review your existing questions, improve the wording, remove unclear items, improve the flow, and suggest better response options.
What will I receive from this gig?
You will receive a structured customer satisfaction questionnaire with clear questions, suitable response options, logical flow, and optional open-ended questions where useful.
Do you provide survey analysis?
Not under the basic questionnaire writing package. Simple analysis or summary support can be discussed separately if you already have survey results.
Can you create the survey in Google Forms?
This gig mainly provides the questionnaire content. If you need Google Forms setup, please message me before ordering so I can confirm the scope.
What information do you need from me?
I need to know your business type, target customers, survey objective, key topics you want to cover, and whether you already have any existing questions.
Can you write questions for customer satisfaction and loyalty?
Yes. I can include questions on satisfaction, service experience, product quality, repeat purchase, recommendation likelihood, complaints, and improvement areas.
Will the questions be customised?
Yes. I do not simply provide a generic template. I will structure the questions based on your business, customers, and feedback objective.
Can you make the survey short and simple?
Yes. I can create a short feedback form with only the most important questions, especially if you want something easy for customers to answer quickly.

