I will create guest communication kits for hotels and homestays

Clara.S

Malaysia

I speak English, Malay

Guest Experience and Communications Specialist

I'm a guest experience and communications professional with over 15 years of experience across aviation, luxury hospitality, and customer service. I help host, accommodation providers and service-b...
Read More
About this Gig

Professional Guest Communication for Hotels, Homestays & Vacation Rentals


Make every guest feel welcomed with clear, warm and professional communication.


I create personalized guest email templates for hotels, boutique stays, homestays, serviced apartments and vacation rentals. Each message is tailored to your property's style, guest experience and important information.


What I can write:


  • Booking confirmation and welcome emails
  • Pre-arrival and check-in instructions
  • Guest information and service messages
  • Checkout and thank-you emails
  • Post-stay follow-ups and review requests
  • Written welcome guides (Premium package)


Choose your package:

  • Basic: 3 guest emails
  • Standard: 7 guest emails
  • Premium: 12 guest emails plus a 3 page written welcome guide


Why choose this service?


Your messages will be professionally written, easy to understand and customized using the information you provide. I offer writing English or Malay.


You will receive ready to use written content that you can copy into your own email or guest communication system.


Please contact me before ordering if you have special requirements.

Read More
create guest communication kits for hotels and homestays
Full Screen
create guest communication kits for hotels and homestays

Language:

English

•

Malay

Type:

Transactional emails

•

Welcome emails

•

Follow-Up Emails

Delivery style preference

Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.

Related tags