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Connect to your AI
I will fix your slow, glitchy, or broken windows PC remotely
About this Gig
Is your Windows PC slow, freezing, throwing errors, or just acting strange? I'll fix it remotely, so you don't have to leave home or take it to a shop.
I have 2+ years of professional IT support experience and the CompTIA A+ and Network+ certifications. I explain things in plain English and wont pressure you into anything you don't need.
What I can help with:
- Slow or freezing Windows 10/11 computers
- Virus and malware removal
- Wi-Fi and internet problems
- Email, account, and Microsoft 365 issues
- Printer troubleshooting
- New computer setup
How it works: After you order, we'll message to go over the problem, then connect through a secure remote session where you can watch everything I do. I'll never ask for your passwords. If I can't fix it, Ill tell you honestly.
Device:
Desktop
•
Laptop
•
Mobile
•
Tablet
•
Router
Operating system:
Windows
•
Linux
•
IOS
•
Android
•
Ubuntu
FAQ
Do I need to be at my computer?
Yes. We’ll connect through a secure remote session where you can watch everything I do, and you can end it at any time.
Is it safe to let you access my PC?
Yes. You control the session, you can see my screen activity the whole time, and I will never ask for your passwords. Once we’re done, the connection ends.
What if you can’t fix my problem?
I’ll tell you honestly. If the issue turns out to be failing hardware or something beyond what I can do remotely, I’ll explain what’s going on and what your options are.
Do you work on Mac or Linux computers?
I specialize in Windows 10 and 11 PCs, so that’s where I can help you best. If you’re not sure whether your issue is something I can fix, message me before ordering and I’ll tell you honestly.
