I will develop mystery shopping app, mystery shopper app

Victory O

Nigeria

I speak English

Virtual assistant

I help individuals and businesses stay organized and efficient by handling essential admin tasks. Services Include: • Data entry and research • Email and calendar management • Scheduling and coordina...
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About this Gig

Mystery Shopping & CX Audits


I evaluate real customer experiences across retail, hospitality, service centers, call centers, and online platforms.


What I Assess

  • Staff behavior & service quality
  • Wait times & responsiveness
  • Product/service accuracy
  • Cleanliness, pricing & compliance
  • End-to-end customer journey


Deliverables

  • Detailed PDF report
  • Photos, screenshots & evidence
  • Key issues + improvement insights
  • Spreadsheet for tracking


Confidential & unbiased reporting

Custom audit criteria (KPIs)

Fast delivery (2472 hrs)

Multi-location & competitor audits

Phone/email mystery checks available

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develop mystery shopping app, mystery shopper app
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