I will provide customer support and sourcing from china

China

I speak English, Chinese

Chinese Customer Support China Sourcing Expert

Hello! I am a Chinese-speaking customer support assistant with experience in e-commerce platforms. I can provide professional customer service in both Chinese and English, including replying to messa...
About this Gig

I will provide professional Chinese customer support for your e-commerce business.


If you are running an online store and need someone to handle customer messages, order inquiries, and basic after-sales support, I can help you.


I have experience in international trade and customer communication through e-commerce platforms. I can assist you with:


- Responding to customer messages via chat or email

- Handling order inquiries and tracking issues

- Providing clear and friendly customer support

- Supporting Chinese suppliers communication if needed

- Assisting with basic product sourcing from China (Alibaba / 1688)


I am responsible, detail-oriented, and focused on fast communication to ensure your customers are satisfied.


My goal is to help your business improve customer experience and save your time.


Feel free to contact me before placing an order.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Non-technical support

Language:

Chinese (simplified)

English

Timezone:

24/7

Support software:

Freshdesk

Zendesk

Intercom

Knowledge base software:

Document 360

Confluence

Freshdesk