I will create, monitor and fix trouble helpdesk tickets

United States

I speak English

3 orders completed

IT Service Provider

I have over 25 years of experience in IT networking where I have worked in many different industries such as the Corporate, Government, and Private Sectors. With my professional background and senior ...
About this Gig

Do you need an extra hand to manage the daily ticketing system for your IT department?


  • That is where I come in to monitor and provide administration.
  • I have experience with the ITIL v3 foundation.
  • I will set up the configuration according to your specifications.
  • I will provide ongoing technical support.



What software do I provide support for?


  • Cloud Web-Based Helpdesk: ConnectWise Manage, ManageEngine Service Desk, Spiceworks, Zendesk, Zoho Desk, SolarWinds Web Help Desk, and AI Assistant.



If you have any questions, I invite you to contact me before ordering.

Device:

Desktop

Laptop

Server

Mobile

Router

Operating system:

Windows

Linux

IOS

Android

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