Browse categories
Explore
Fiverr Pro
English
$
USD
I will handle your 24 7 inbound calls chat and email support
24 7 Inbound Call Chat and Email Support
We provide 24/7 inbound customer support, live chat, and email handling for businesses that value professional communication and consistent results. With 5+ years of experience and 50+ trained agents,...
About this Gig
I provide professional 24/7 inbound customer support for businesses that value fast and reliable communication. My team of trained agents handles inbound calls, live chats, and emails with accuracy and carerepresenting your brand as if it were our own.
We assist hotels, e-commerce stores, and SaaS companies with customer queries, orders, bookings, and technical support. Each interaction is documented and resolved following your process guidelines.
Services:
Inbound calls, chat, and email support
Appointment scheduling and lead follow-ups
CRM logging in Zendesk, Freshdesk, HubSpot, or Shopify
Daily or weekly KPI reports (ASA, FCR, CSAT)
Why Choose Us:
5+ years of call center and support experience
50+ trained agents for scalable coverage
24/7 availability with clear SLAs
Real human supportno bots
Dedicated account manager for Premium plans
Focus on growth while we manage your customer communication professionally and around the clock.
Messaging platform:
•
Social media
•
Live chat
•
Other
Language:
English
•
Hindi
•
Urdu
Work model:
Monthly retainer
Industry:
E-Commerce
•
Software
•
Hospitality
Purpose:
Business
My Portfolio
FAQ
What do you need from me to get started?
I’ll need details about your business, working hours, and communication channels. If you have scripts, CRM access, or FAQs, you can share them after placing your order.
What messaging platforms and CRMs do you support?
We can work through live chat, email, and calls using platforms like Zendesk, Freshdesk, HubSpot, and Shopify. We adapt to your existing setup.
What does delivery time mean for this service?
Delivery time refers to the setup and onboarding period. Once the order is delivered, your ongoing support continues weekly or monthly as agreed.
Do you provide reports and performance tracking?
Yes, you’ll receive daily or weekly KPI reports including metrics such as response times, resolution rates, and customer satisfaction scores.
Is this service available 24/7?
Yes, 24/7 coverage is available in the Premium package. Standard and Basic plans cover fixed business hours as per your requirements.
Can you scale the team if my business grows?
Absolutely. We can add more agents or extend working hours at any time. You’ll only pay for the upgraded coverage you need.
How do you ensure data security and confidentiality?
We follow strict confidentiality policies. All data is handled securely, and access is limited to trained team members working under NDAs.
Reviews
4 reviews for this Gig
| (4) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
E e_trendz1
United States
Amazing working with him. He is too professional, too humble in his work and he also has a very hardworking team. Will work with him again soon. Highly Recommended to all.
$50-$100
Price
1 day
Duration
C 
Seller's Response
Helpful?J jerrylroy
United States
Excellent chat support service! Great communication and delivered as he promised. Highly recommended For Customer Support Services
Up to $50
Price
1 day
Duration
Helpful?M manmyers
United States
Excellent chat support service! The freelancer was responsive, professional, and handled inquiries smoothly. Great communication and delivered as promised. Highly recommended.
Up to $50
Price
1 day
Duration
C Seller's Response
Helpful?R roger486
United States
Great experience! The seller provided excellent customer support for our automobile business—professional, prompt, and efficient. Highly recommended!
Up to $50
Price
1 day
Duration
C Seller's Response
Helpful?
Reviews
4 reviews for this Gig
| (4) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
E e_trendz1
United States
Amazing working with him. He is too professional, too humble in his work and he also has a very hardworking team. Will work with him again soon. Highly Recommended to all.
$50-$100
Price
1 day
Duration
C Seller's Response
Helpful?J jerrylroy
United States
Excellent chat support service! Great communication and delivered as he promised. Highly recommended For Customer Support Services
Up to $50
Price
1 day
Duration
Helpful?M manmyers
United States
Excellent chat support service! The freelancer was responsive, professional, and handled inquiries smoothly. Great communication and delivered as promised. Highly recommended.
Up to $50
Price
1 day
Duration
C Seller's Response
Helpful?R roger486
United States
Great experience! The seller provided excellent customer support for our automobile business—professional, prompt, and efficient. Highly recommended!
Up to $50
Price
1 day
Duration
C Seller's Response
Helpful?
