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Fiverr Pro
English
$
USD
I will be your professional call center support agent
Student
I am a dynamic and disciplined individual passionate about finding quick solutions, a skill I developed through chess and complex problem-solving. I have excellent communication skills and am fluent i...
About this Gig
Looking for a reliable, fluent, and professional voice to represent your business? I provide top-tier inbound and outbound call center support tailored to your companys needs.
With a focus on customer satisfaction, retention, and clear communication, I ensure every caller receives a premium experience. All interactions are handled strictly within Fiverr's secure framework.
What I Offer:
- Inbound Customer Support: Handling inquiries, tracking orders, and resolving complaints.
- Outbound Calling: Warm follow-ups, appointment setting, and customer feedback collection.
- Help Desk & Live Chat: Managing customer tickets and providing real-time assistance.
- Telemarketing: Professional cold/warm calling based strictly on your provided legally-compliant lead lists.
Why Choose My Services?
- Fluent and professional English communication.
- High emotional intelligence and problem-solving skills.
- Strict adherence to data privacy and confidentiality.
- Reliable, punctual, and detail-oriented.
Service type:
Technical support
Language:
English
•
French
•
Romanian
Timezone:
UTC daytime
Support software:
Zoho Desk
•
Zendesk
Knowledge base software:
Document 360
•
Freshdesk
•
Zoho
FAQ
Do you provide the lead list or phone numbers for outbound calls?
No. To ensure full compliance with privacy laws and Fiverr policies, the buyer must provide the list of contacts or leads to be called
What tools and software are you familiar with?
I am experienced with popular CRM tools, Zendesk, Freshdesk, ZohoDesk, and various VoIP systems. If you use a custom platform, I can quickly adapt to it
How do you handle sensitive customer information
Data security is a priority. I strictly follow privacy protocols and handle all client data with maximum confidentiality, ensuring no information is shared outside the scope of work
Can you work in a specific time zone
Yes, I can adjust my schedule to match your business hours. Please contact me before ordering to confirm my availability for your specific time zone.
Can you really speak english fluently?
Yes, absolutely! I communicate in English daily and focus heavily on clear pronunciation, active listening, and a neutral, professional tone. Whether it is handling complex customer complaints via email, live chat, or speaking directly over phone calls, you can count on smooth, natural, and grammati
