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USD
I will handle your business calls and emails 24 7
Professional Social Media Manager 2 Cold Calling Exper 24 7 Call Email Sup
I hold 15 professional certifications in Sales, Digital Marketing, Social Media Management, Lead Generation, Cold Calling, CRM Management, and Customer Support — bringing expert-level skills to every ...
About this Gig
Are you missing important customer calls? Is your email inbox overflowing with unanswered messages? Do you need a reliable, professional, and always-available virtual assistant who can handle all your business communications around the clock?
I am a certified customer service and virtual communication professional available 24 hours a day, 7 days a week to manage your inbound and outbound calls, handle your email inbox, respond to customer inquiries, and represent your brand with professionalism and care.
CALL HANDLING SERVICES:
24/7 inbound call answering never miss a customer inquiry again
Virtual receptionist call screening, routing, message taking
Appointment scheduling and calendar management (Google Calendar, Calendly)
Order taking and processing calls for e-commerce and retail businesses
Customer complaint handling and issue resolution
Sales support calls upselling, cross-selling, and retention calls
After-hours and weekend call coverage for businesses and agencies
EMAIL MANAGEMENT SERVICES:
Inbox management sorting, labeling, prioritizing, and archiving emails
Cold email outreach campaigns writing, sending, and follow-up sequences
FAQ
What time zone are you available in?
I am available 24/7 and can cover any time zone including EST, PST, GMT, and AEST. My 24/7 package ensures round-the-clock coverage with no gaps.
Do you use my business phone number or yours?
I can work with your existing VoIP number or help you set up a professional business number via RingCentral, Google Voice, or OpenPhone at minimal cost.
How do you handle confidential customer information?
I sign an NDA before starting any project. All customer data is handled with strict confidentiality and is never shared with third parties.
Can you manage emails for multiple accounts?
Yes! I can manage multiple email accounts simultaneously — Gmail, Outlook, or any IMAP-based inbox — and keep all threads organized and up to date.
Do you provide daily updates on calls and emails?
Yes. I provide a detailed end-of-day report including call logs, email summaries, appointment schedules, and any pending follow-ups in a shared Google Sheet or your CRM.
