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$
USD
I will provide customer support in spanish, english and french
El punto intermedio entre gestoria y dpto interno
Si tienes una empresa, puede que todo esté en orden sobre el papel, pero cuando toca decidir no siempre hay claridad suficiente, ¿te suena?
Sensación de descontrol, dudas sobre márgenes y costes que ...
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
Is your inbox overwhelming you? Struggling to keep up with customer messages on email, WhatsApp, or social media?
I'm Cristina, a virtual assistant with a dedicated remote support team. We provide multilingual customer support in Spanish, English, and French so your customers always get fast, professional responses while you focus on growing your business.
What we do for you
- Reply to customer messages via email, live chat, WhatsApp, and social media (Instagram, Facebook, Twitter)
- Handle pre-sale inquiries and frequently asked questions
- Resolve complaints and incidents professionally and calmly
- Escalate complex issues to you with a clear summary
- Send follow-up messages and request reviews or testimonials
Languages available Spanish · English · French
How we work
- We align with your brand tone, templates, and response guidelines from day one
- We work inside your existing tools: Gmail, WhatsApp Business, CRM and more
- We keep you updated on recurring issues and important cases
- Full confidentiality and professional handling guaranteed
Perfect for: e-commerce stores, coaches, service businesses, online courses, clinics, and agencies managing high volumes of customer inquiries.
Social media platform:
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Other
Service type:
Non-technical support
Language:
English
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French
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Spanish
Timezone:
24/7
FAQ
What languages do you support?
We provide customer support in Spanish, English, and French — fully fluent in all three languages.
What are our working hours?
We offer flexible scheduling depending on your needs. We can cover standard business hours, extended hours, or weekend support. Message us to discuss the best setup for your business.
Do we have experience handling difficult customers?
Yes. Our team is trained in conflict resolution and customer de-escalation techniques. We handle complaints, frustrated customers, and sensitive situations with professionalism and calm — protecting your brand reputation at every interaction.
