I will manage your CRM, data entry and research

Portugal

I speak English, Portuguese, French, Spanish

CS Leader

I am a Customer Success leader and organisational transformation specialist with 15+ years in technology. I help early-stage B2B companies build Customer Success functions that drive retention and gro...
About this Gig

A CRM only works if the data inside it does. And research only has value if someone does it properly. I handle both.


I'm Cristina, with a background spanning Microsoft, enterprise SaaS and customer success leadership. I've worked inside HubSpot, Salesforce and others daily, managing pipelines and building reporting structures from scratch.


What's included:

  • CRM data entry, deduplication and record cleanup
  • Pipeline organisation and stage hygiene
  • Prospect list building to your target criteria
  • Competitor and market research with clean summaries
  • Lead enrichment and custom reporting


I don't just enter data. I think about what you'll need to do with it. Message me if you're unsure your task fits.

Research type:

Qualitative

Purpose:

Competitive analysis

Audience research

Industry:

Animals & pets

Art & design

Beauty & cosmetics