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Fiverr Pro
English
$
USD
I will manage supplier quality and 8d claim resolution
Customer Quality Engineer
I assist SMEs and global buyers in safeguarding their product quality and material integrity.
• Investigate and resolve technical customer complaints with a high on-time resolution rate.
• Build struc...
About this Gig
Are product defects risking your client trust? Need a professional technical report to drive corrective actions?
As a Quality & Supplier Quality Engineer with 3+ years of experience in global manufacturing giants (Avery Dennison, Jabil), I specialize in resolving complex technical complaints and securing international QMS compliance. I bring deep expertise in Root Cause Analysis (RCA) and Material Quality Management.
What I offer:
+ 8D & CAPA Reports: Full execution (D1-D8) using 5-Whys, Fishbone, and PFMEA to address defects.
+ Supplier Quality (SQE): Analyze material defects, scope risks, manage supplier claims, and track Credit Notes.
+ QMS & Compliance: Documentation setup and audit readiness for ISO 9001 and FSC standards.
+ Material Testing: Evaluation based on industrial testing protocols (ASTM, FINAT).
Why choose me?
Corporate-grade expertise managing quality for key global accounts.
Data-driven, Six Sigma approach to ensure reports pass strict audits.
Clear, professional technical reports in premium English.
Contact me today to discuss your case before placing an order!
Product type:
Raw material
My Portfolio
FAQ
1. Q: How do you handle the confidentiality of my technical data and product specifications?
A: As a professional Quality Engineer, I treat all technical data, specifications, and client information with strict confidentiality. Your documents and sensitive quality data are handled securely and used solely for the purpose of your project.
2. Q: What is your professional background in Quality Engineering?
A: I am a results-driven Quality Engineer with over 3 years of hands-on experience at global manufacturing giants, including Avery Dennison, Jabil, and XP Power. I hold professional certifications including Lean Bronze, with deep expertise in Six Sigma.
3. Q: What information do you need to start the 8D or CAPA report?
A: To provide an accurate analysis, I typically need the clear defect description, photos/videos of the non-conformance, current inspection data (if available), and any specific customer requirements or standards (e.g., ISO, FSC, ASTM/FINAT).
4. Q: Are you familiar with international quality standards?
A: Yes. I have extensive experience in maintaining and auditing systems for ISO 9001 and FSC (Forest Stewardship Council) standards, and I am proficient in technical material testing standards such as ASTM and FINAT protocols.
5. Q: Can you handle technical quality issues for my specific industry?
A: I have experience across various high-precision manufacturing sectors (electronic and mechanical). My approach applies standardized, data-driven tools like 8D problem solving, 5Whys, and SPC (Statistical Process Control) which are effective regardless of the specific product line
