I will provide professional customer support and help desk services
Scalable Support, Sales Services to Power Your Business 24 hours
About this Gig
I am a professional customer support agent with 8+ years of real-world experience, helping businesses provide fast, friendly, and reliable customer service.
I handle email support, live chat, help desk tickets, and customer follow-ups, allowing you to reduce workload and keep your customers satisfied. I work like a dedicated team member, not just a freelancer.
Services I Provide:
Email & ticket support
Live chat (website, WhatsApp, social chat)
Help desk systems (Zendesk, Freshdesk, Intercom, etc.)
Order issues, refunds & follow-ups
Complaints & escalation handling
CRM updates & customer records
Why Hire Me:
8+ years of professional experience
Clear, polite, customer-first communication
Fast response times
Experience with US, UK & UAE clients
Reliable and confidential service
I work with e-commerce, SaaS, real estate, startups, and service businesses.
Monthly and long-term support is available.
Please message me before ordering to discuss your requirements and tools.
FAQ
What support channels do you work with?
I can handle Shopify Inbox, Gorgias, Gmail, Tidio, Zendesk, Freshdesk, or your preferred platform
Do you offer 24/7 customer support?
Yes, 24/7 support is available in the premium plan or with a custom schedule based on your time zone
Can you help with returns, refunds, and order changes?
Yes! I follow your store policies to manage returns, refunds, exchanges, and order edits professionally
Do you work long-term?
Yes, I offer ongoing weekly or monthly support. Many clients choose to work with me long term.

