I will handle live chat support for your ecommerce store professionally
About this Gig
Hi, I'm Nico
I provide professional live chat support for eCommerce businesses in German and English.
If you need someone to handle your customer chats quickly, clearly, and professionally Im here to help.
What I can do for you:
Respond to live chat messages in real-time
Answer customer questions and resolve issues
Order tracking and support
Refund and complaint handling
Shopify & eCommerce customer support
I focus on fast response times, friendly communication, and making sure your customers feel heard and supported.
Why choose me?
Fast and reliable responses
Fluent in German & English
Available daily
Clear and professional communication
Let me take care of your live chat so you can focus on growing your business
Social media platform:
•
TikTok
•
YouTube
•
Discord
Service type:
Non-technical support
Language:
English
•
German
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
Knowledge base software:
Confluence
•
Zoho
FAQ
Do you work with Shopify stores?
Yes, I have experience with Shopify and eCommerce customer support.
How fast do you reply to customers?
I focus on fast and professional responses to ensure customer satisfaction.
Can you work in both German and English?
Yes, I am fluent in both German and English.
What do you need to get started?
Access to your chat system and basic information about your business and products.
