I will automate your customer support emails with a custom ai assistant


About this gig
Tired of drowning in repetitive customer emails?
I build custom AI email assistants that handle up to 80% of your incoming support emails automatically, so your team focuses on what actually needs a human.
What you get:
- AI trained on your business knowledge and FAQ
- Automatic replies in your brand voice
- Smart Slack escalation for complex issues
- Google Sheets logging for every interaction
- Integration with Gmail, Outlook, or your existing helpdesk(Custom)
- Full documentation and a live training session
Perfect for: E-commerce stores, service businesses, startups scaling support without hiring, and any team where email eats hours every week.
Why me: 25+ years of enterprise tech experience (Morgan Stanley, Citrix Certified, Azure Solutions Architect Expert). I build reliable, maintainable systems the way Fortune 500 teams do, priced for small and mid-size businesses.
How it works: I use Make.com, Zapier, or n8n with Claude, GPT-4, or Gemini. No coding required on your end. You own the source code.
Ready to stop drowning in email? Message me first to scope your setup.
Get to know GRACE
I Build AI Systems That Run Your Business While You Sleep
- FromUnited Kingdom
- Member sinceFeb 2026
- Avg. response time1 hour
Languages
English
FAQ
How long does this take to build?
5 to 10 days depending on complexity. I will give you a firm timeline after our initial scoping conversation.
What if the AI sends a wrong answer?
The system escalates anything it is not confident about to your team in Slack. You stay in control of edge cases. I also tune the system during the first week based on real performance.
Do I need a Make.com or AI account?
Yes, and I will walk you through setup. Most clients spend $20 to $50 per month on platform costs depending on email volume.
What happens after delivery?
You get source code, documentation, and a 30-minute training session. You own everything. No lock-in.
What platforms do you work with?
I specialize in Make.com but also work with Zapier and n8n. I can integrate with Gmail, Outlook, Google Sheets, Slack, and most common business tools.
What AI models do you use?
I use enterprise-grade AI models like OpenAI ChatGPT /*, Anthropic Claude, or Google Gemini whichever best fits your needs and budget.

