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Fiverr Pro
English
$
USD
I will set up zendesk ai agents and customer support automation
Dammy
About this gig
ARE YOU SPENDING TOO MUCH TIME HANDLING REPETITIVE CUSTOMER SUPPORT REQUESTS?
Let Zendesk AI agents help you manage common customer questions and automate routine support tasks, so your team can focus on more complex customer needs.
I will help you configure your Zendesk AI agent and customer support automation based on your business requirements.
WHAT I CAN HELP YOU WITH:
- Zendesk AI agent setup and configuration
- AI instructions and response behavior
- Knowledge source connection (where supported)
- Customer inquiry automation
- Ticket routing and workflow configuration
- Human handoff and escalation setup
- AI agent testing and response review
- Support workflow optimization
WHY WORK WITH ME?
- Setup tailored to your support process
- Organized configuration
- Clear communication
- Testing and handover guidance
Whether you're starting with Zendesk AI or improving an existing setup, let's make your customer support workflow more efficient.
MESSAGE ME BEFORE ORDERING so we can confirm your Zendesk plan, requirements and the features available in your account.
Get to know Dammy
Dammy
n8n Automation AI Agent Specialist CRM Ecommerce Workflow Expert
- FromNigeria
- Member sinceSep 2026
- Avg. response time2 hours
Languages
English, German, Spanish, Dutch
I'm Dammy, a freelance automation specialist helping businesses eliminate repetitive manual work with custom n8n workflows and AI agents. I connect the tools you already use CRMs, email platforms, e-commerce stores so data flows automatically.
My background spans email marketing automation (Klaviyo, MailerLite, Brevo), Shopify/WooCommerce development, and n8n builds so I get both the marketing and technical sides of what you're automating.
Clean setups, clear communication, automations that hold up in production. Tell me what's eating your time manually I'll show you how to automate it.
FAQ
What do you need to set up my Zendesk AI agent?
I'll need to understand your support process, your Zendesk plan, the types of customer questions you receive and any existing knowledge sources or workflows.
Do I need an active Zendesk subscription?
Yes. You'll need access to a Zendesk account with the relevant AI agent features available. Some features require additional subscriptions or paid add-ons.
Can you connect my existing knowledge base?
Yes, if your knowledge source is supported by your Zendesk setup. I'll help configure the connection and test whether the agent can use the available information.
Can you automate ticket assignment and escalation?
Yes, I can configure supported routing, triggers, workflows and human handoff based on your requirements and account permissions.
Will the AI agent answer every customer question correctly?
AI responses need testing and ongoing review. I'll test agreed scenarios and identify issues, but no AI agent can be guaranteed to answer every question correctly.
