I will help you setup your zendesk account
Zendesk Consultant for SMBs: Setup, Automation and CX Optimization
About this Gig
I am a Certified Zendesk Administrator, Zendesk Guide Specialist and Zendesk Talk Specialist with over 15 years of experience configuring and optimizing Zendesk for businesses of all sizes.
If you are planning to purchase or have recently purchased a Zendesk account and are unsure how to tailor it to your business needs, I can help you.
What I will ask you:
- What support channels do you offer (email, phone, chat, social)?
- How many agents will be using Zendesk?
- Are there specific business requirements?
Once we confirm your requirements, I will apply best practices to design and configure a Zendesk solution that fits your needs. I will provide you with a clear proposal including scope, timeline and cost.
If applicable, I will also offer online training at the end of the project to ensure you and your team are equipped to manage Zendesk moving forward
Before placing an order, please contact me so we can discuss your customer support needs and define the best approach for your project.
https://calendly.com/zendesk-expert/zendesk-setup-requirements/
Support software:
Zendesk
Knowledge base software:
Other
