I will set up an ai customer support chatbot for shopify


About this gig
Hi there,
Do you find yourself answering the same customer questions about shipping, returns, product details and store policies every day?
I can help you set up an AI customer support chatbot for your Shopify store so visitors can find answers to common questions without always waiting for a reply.
Depending on your needs, I can help with:
- Setting up a Tidio chatbot on your Shopify store
- Adding answers based on your product information and store policies
- Creating automated replies for common customer questions
- Customizing the chat widget to match your store
- Setting up a way for customers to contact you when the bot cannot help
- Testing the chatbot before delivery
My focus is on making the setup useful, easy to manage and suited to your store, not just adding a chat bubble to your website.
If you already have a chatbot, I can also discuss improvements to its existing setup.
Please message me before ordering if you need custom integrations or order-tracking automation, so I can confirm what is possible with your current tools and plan.
Let's make handling customer enquiries easier.
Get to know Dan Obi
Shopify AI Customer Support and Automation Specialist
- FromUnited Kingdom
- Member sinceOct 2026
Languages
English, German, Italian, French, Spanish
My Portfolio
FAQ
Q: Will the chatbot answer every customer question?
No chatbot can guarantee a correct answer to every question. I configure it using your supplied store information and test common scenarios. Questions it cannot handle should have a suitable fallback.
Q: Do I need a Shopify store before ordering?
Yes, if you want the chatbot installed on your live store. If you're preparing a new store, message me to discuss the setup first.
Q: Can you set up Tidio for my Shopify store?
Yes, for supported features and plans. Please share what you need before ordering so I can confirm compatibility.
Q: Will this guarantee more sales?
No. A chatbot can make information easier to find and help with customer enquiries, but sales depend on factors such as traffic, products, pricing and the overall shopping experience.
Q: Are subscriptions included in the price?
No. Any paid third-party subscription or usage charges are separate unless explicitly included in a custom offer.
Q: Can you automate order tracking and refunds?
These features depend on the platform, permissions and integrations available. Please message me first so I can confirm the exact requirements.

