I will be your professional chat moderator and community manager

Kenya

I speak English, Swahili
Hey there, I’m Daniel W. I’m an experienced chat moderator and online customer support specialist. I’ve moderated Telegram, Whatsapp and Discord groups and providing customer support through Freshdesk...
About this Gig

Hello and welcome to my gig!

Are you looking for a professional chat moderator and customer support specialist to keep your community safe, engaged, and well-managed? Look no further, you're in the right place

With my experience in chat moderation, customer service, and online community management, I will ensure your Telegram, Discord or website live chat is handled with empathy, professionalism and efficiency.

What I Offer:

  • 24/7 chat moderation (keeping communities safe, friendly, and spam-free)
  • Customer support via email, or helpdesk tools
  • Discord and Telegram moderation (active engagement + rule enforcement)
  • Community management (boosting activity, engagement, and trust)
  • Professional and timely responses to customer inquiries

Why Choose Me?

Experienced in chat moderation & customer support

Skilled with Discord, Telegram, and community platforms

Excellent communication and problem-solving skills

Reliable, professional, and detail-oriented

I understand how important it is to provide fast, friendly, and reliable support. My goal is to help you build a positive customer experience and a thriving online community.

Contact me today, and lets make your community or business run well

Messaging platform:

Email

SMS

Social media

Live chat

Language:

English

Swahili

Work model:

Weekly assistance

Industry:

Business services & consulting

Data analytics

Purpose:

Personal