I will do virtual assistant and customer service work
Committed to Excellence in Customer Support and Virtual Assistance
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
What people loved about this freelancer
marcoresendiz

United States
We were incredibly impressed with the exceptional service we received. The team was attentive, professional, and went above and beyond to ensure our needs were...
yuricalazans

Brazil
This freelancer truly exceeded my expectations in every possible way. From the very beginning, communication was clear, professional, and extremely polite, which made the entire collaboration smooth and enjoyable
tlafountain

United States
This was a great experience. I needed some research for a project. He was able to get it finished quickly and the excel spreadsheet was exactly what I wanted....
daoudam

France
Outstanding customer service. Extremely responsive, professional, and genuinely committed to solving issues. You can tell there is real attention given to each...
About this Gig
I provide professional customer service and virtual assistance for eCommerce stores and online businesses. My focus is helping you manage daily operations while keeping your customers satisfied.
I offer support for:
Customer Service (Email, Live Chat, Social Media)
Order management, refunds, replacements, tracking and chargebacks
Inbound and outbound calling
Appointment setting
Virtual Assistant and admin support
Subscription handling and basic store management
I support businesses on platforms such as:
Shopify
Amazon
TikTok Shop
Etsy
eBay
WooCommerce
SaaS platforms
I have experience using tools including:
Gorgias
Zendesk
Freshdesk
Intercom
Meta Business Suite
Google Workspace
Tidio
Re-Amaze
Dialpad
RingCentral
My goal is to provide reliable, professional support that helps your business grow and your customers stay happy.
Message me anytime to discuss your needs. I reply quickly and Im open to long-term work.
Lets work together to deliver great customer support.
Messaging platform:
•
SMS
•
Social media
•
Live chat
Language:
English
•
French
•
German
Work model:
Weekly assistance
Purpose:
Business
My Portfolio
FAQ
What are your working hours?
I am available 24/7 for customer service. Please message me to discuss your schedule and requirements.
What tools or platforms can you work with?
I can work with tools like Gorgias, Zendesk, Freshdesk, Intercom, Meta Business Suite, Google Workspace, and similar support platforms. If you use another system, just let me know.
Can you deliver the gig earlier than the stipulated time?
Yes. We can get the work done as quickly as you require. We are happy to work to your schedule and time frame.
Can you handle refunds and order issues?
Yes. I can help with order inquiries, tracking, refunds, replacements, and basic customer issues based on your instructions.
Do you provide daily or weekly reports?
Yes, I can provide simple daily or weekly updates if required.
39 reviews for this Gig
| (37) | ||
| (1) | ||
| (1) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
M 
marcoresendiz

United States
We were incredibly impressed with the exceptional service we received. The team was attentive, professional, and went above and beyond to ensure our needs were met. Every interaction was handled with courtesy and efficiency. It's clear that a high standard of customer care is a priority. We wholeheartedly recommend their services.
Up to $50
Price
1 day
Duration
D 
Seller's Response
Helpful?L lowcarbv

United States
I had a great experience working with Saeed. Communication was clear and timely from start to finish, and he followed instructions well while also showing initiative where needed. The work was delivered promptly and met expectations. I especially appreciated his responsiveness and willingness to make...
Up to $50
Price
1 day
Duration
D 
Seller's Response
Helpful?G 
giannitmp

United States
excelent service i will recommend , good communication, very good
Up to $50
Price
8 days
Duration
D 
Seller's Response
Helpful?J jonniep06

United Kingdom
Great to work with
Up to $50
Price
3 days
Duration
D 
Seller's Response
Helpful?R rebrian

United States
Great work
Up to $50
Price
3 days
Duration
D 
Seller's Response
Helpful?
39 reviews for this Gig
| (37) | ||
| (1) | ||
| (1) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
M 
marcoresendiz

United States
We were incredibly impressed with the exceptional service we received. The team was attentive, professional, and went above and beyond to ensure our needs were met. Every interaction was handled with courtesy and efficiency. It's clear that a high standard of customer care is a priority. We wholeheartedly recommend their services.
Up to $50
Price
1 day
Duration
D 
Seller's Response
Helpful?L lowcarbv

United States
I had a great experience working with Saeed. Communication was clear and timely from start to finish, and he followed instructions well while also showing initiative where needed. The work was delivered promptly and met expectations. I especially appreciated his responsiveness and willingness to make...
Up to $50
Price
1 day
Duration
D 
Seller's Response
Helpful?G 
giannitmp

United States
excelent service i will recommend , good communication, very good
Up to $50
Price
8 days
Duration
D 
Seller's Response
Helpful?J jonniep06

United Kingdom
Great to work with
Up to $50
Price
3 days
Duration
D 
Seller's Response
Helpful?R rebrian

United States
Great work
Up to $50
Price
3 days
Duration
D 
Seller's Response
Helpful?
