I will build an ai support chatbot that answers from your docs with citations


About this gig
Most support questions are already answered somewhere in your docs. I'll build an AI chatbot that answers them from your own content, with a link to the exact source behind every reply.
What you get:
- Answers grounded in your docs, PDFs and web pages, with cited sources
- Honest fallback: when your docs don't cover a question, it hands off to your team instead of guessing
- A website chat widget, plus email, Slack or help desk on higher packages
- A report of questions your docs couldn't answer, so you know what to write next
Why me:
I'm a full-stack developer with 8 years of experience and 22 five-star reviews here. I specialise in RAG and document AI, and I built my own docs-grounded support product, so your chatbot uses a tested approach, not a demo.
How it works:
- You share your docs and a few real customer questions
- I build, test it against those questions and fix weak answers
- You review it, request changes, and go live
Message me before ordering if you're unsure which package fits. I'll recommend one based on your docs and channels.
Get to know Manish Rana
AI Products, RAG Systems, Chatbots Built From Zero to Production
- FromIndia
- Member sinceDec 2019
- Avg. response time1 hour
- Last delivery3 years
Languages
Hindi, English
My Portfolio
FAQ
Will it make things up?
No. It answers only from your docs and shows the source. Questions your docs don't cover go to your team.
Are there monthly costs?
Only your own AI provider and hosting usage, billed to your account with no markup. I estimate it for your volume before we start.
Can it work in my help desk?
Yes, on Standard and Premium, for most help desks with an API. Tell me which one you use.

