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I will build a chatbot for customer support, instagram and tiktok automation
Darrel Thompson
About this gig
Custom AI Chatbot for Customer Support, Instagram & TikTok Automation
Tired of losing customers because you can't reply fast enough? I build automated chatbots that handle your customer support, Instagram DMs, and TikTok engagement so you're not stuck answering the same questions all day.
I've been building chatbots and automation systems for 3-5 years now, working across different platforms depending on what fits the client best, sometimes ManyChat or Chatfuel, sometimes Make or Zapier with custom API connections, sometimes a fully custom build. I pick whatever tool actually gets the job done for your specific setup
Here's what I can set up for you:
Customer Support Chatbot
Handles FAQs, answers common questions, and cuts your response time down from hours to seconds. Works on your website or app.
Instagram Automation
Auto-replies to DMs and comments, filters out serious leads from casual ones, and follows up automatically so no message slips through.
TikTok Bot Setup
Automates replies and interactions to help you stay active with your audience even when you're not online.
message me first and I'll let you know if I can build
Get to know Darrel Thompson
Darrel Thompson
Social Media Automation Developer Chatbot and API Integration
- FromColombia
- Member sinceJul 2026
Languages
English
Hi my name is Darrel Thompson, I'm a Social Media Automation Developer specializing in custom chatbots, API integrations, and business automation. I build secure, scalable solutions for Facebook Messenger, WhatsApp Business API, Instagram, and other platforms to help businesses save time, improve customer support, and increase efficiency. I'm committed to delivering high quality work, clear communication, and reliable solutions tailored to your business needs.
Other Chatbot Development Services I Offer
FAQ
Can you build a chatbot for my website, WhatsApp, or Messenger?
Yes. I can create AI-powered chatbots for websites, WhatsApp, Facebook Messenger, and other supported platforms. The solution will be customized to your business needs and customer workflow.
What can the AI chatbot do?
Your chatbot can answer customer questions, qualify leads, collect contact information, book appointments, provide product or service information, and automate repetitive customer support tasks 24/7.
Can the chatbot be trained with my business information?
Absolutely. I can train the chatbot using your website content, FAQs, documents, product information, or knowledge base so it responds according to your business.
Can you integrate the chatbot with my CRM or other tools?
Yes. I can integrate the chatbot with many CRM systems, calendars, email tools, and business applications to automate lead capture, follow-ups, and customer management.
Will I need my own OpenAI API key?
For most advanced AI chatbot projects, you will need your own OpenAI API key. I can guide you through the setup process if needed.
Can the chatbot hand off conversations to a human agent?
Yes. I can configure human handoff so conversations are transferred to your team whenever the chatbot reaches a defined condition or the customer requests assistance.
Is this suitable for small businesses?
Definitely. AI customer support automation is especially valuable for small businesses because it helps respond to customers faster, capture more leads, and reduce the time spent on repetitive support tasks.
