I will email customer support agent for shopify, zendesk tickets, chat support
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
HELLO, A BUNDLE OF THANKS FOR VISTING MY PROFILE.
I provide professional and customized Customer Support service for shopify, via email & chat support, zendesk tickets support, and social media replies by exactly following store's policies, procedures and templates. With Fluent English (correct grammar & spelling), I can help your customers with friendly & natural responses (not robotic) to improve their satisfaction level and increase your brand ratings.
- Available- full time for 7 days, for EST/PST/ or (UK, US, Australian) time Zone
- Experience- I Can easily handle customer support for stores related to Socks & Garments, Electronics, and grocery items via email, zendesk, live chat, social media replies
MY RESPONSIBILITIES WOULD INCLUDE:
- Replying customers queries via email, live chat, or zendesk tickets
- Answering their product questions, order's status & tracking links
- Managing conflicts related to returns, exchanges and refunds
- Follow-ups with your team, distributors and vendors
- Do product Listing, or basic store maintenance
- Data entry in Excel, Airtable or google spreadsheet
PLEASE CONTACT ME, I AM FULLY READY TO START CUSTOMER SUPPORT FOR YOUR BRAND
Thanks
Social media platform:
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Service type:
Technical support
Language:
English
Timezone:
24/7
Support software:
Zoho Desk
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Freshdesk
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Zendesk
Knowledge base software:
Freshdesk
