I will be customer support service agent for shopify, emails, zendesk, live chat
About this Gig
Are you losing customers due to slow response times or robotic support? As an expert Shopify Customer Support Agent, I provide high-quality, deeply empathetic Email Support, Zendesk Ticket Management, and Live Chat Support to turn frustrated buyers into loyal, repeat customers.
I strictly follow your stores established SOPs, policies, and brand templates. With fluent English, perfect grammar, and natural communication skills, I ensure your customers always receive professional, human-centric support that boosts your store ratings.
SERVICES & CHANNELS
Shopify: Order tracking, returns, exchanges, refunds, product listing.
Zendesk: Ticket triage, macros, custom replies, tag organization.
Live Chat & Email: Fast chat replies, professional email handling.
Social Media: Managing Facebook/Instagram comments and DMs.
EXPERTISE & NICHES
Socks, garments, electronics, grocery, and general dropshipping.
Team, vendor, and distributor follow-ups.
TIME ZONES (7 Days/Week)
North America (EST/PST), Europe (UK/GMT), and Australia (AEST).
WHY ME?
100% human responses, conflict resolution, and chargeback protection.
Please message me before placing an order to discuss access!
Social media platform:
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Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Freshdesk
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Zendesk
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Other
