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$
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I will build klaviyo email flows and retention campaigns
Diana B
About this gig
I build and manage Klaviyo (or other platform) email marketing flows and campaigns for Shopify and other ecommerce brands, with a focus on retention: turning one-time buyers into repeat customers through smart automation, not just one-off blasts.
I handle strategy, copywriting, and hands-on build, so you get a finished, tested flow ready to run, not a template you still have to fill in yourself. That includes welcome series, abandoned cart, browse abandonment, post-purchase, and win-back flows, plus segmentation so the right message reaches the right customer at the right time.
I bring 20+ years of marketing and CRM experience, including deep expertise in customer retention, testing, and analytics, so the flows I build are grounded in what actually drives repeat purchases and revenue, not guesswork.
Every package includes a kickoff call to align on your brand voice and goals, full copywriting, hands-on flow building and QA, and revisions to get it right before final delivery. I work in structured milestones so you always know what has been delivered and what is coming next.
Gig milestonesNEW
Choose to pay for your project per milestone by only paying when it’s time to start a new one or decide on a 1-time payment.
- Basic Package.
- 1st Milestone: Video meetup1-day delivery · No revisions$50Pay now
We'll meet (Zoom) to discuss your project.
Requirements - 2nd Milestone: Create Email Content2-day delivery · 1 revision$150Pay later
I'll create content for your email marketing campaign.
- 3rd Milestone: Flow Setup1-day delivery · No revisions$200Pay later
I'll setup your email automation flow.
Email Automation Flow Setup · Email Campaign Setup · Email Campaign Testing - 4th Milestone: Delivery1-day delivery · No revisions$75Pay later
I'll send you the final delivery for review and feedback.
These are the steps we’ll follow to complete your project.
Get to know Diana B
Diana B
Director of Digital Marketing, Ecommerce
- FromUnited States
- Member sinceAug 2026
Languages
English
I am a digital marketing and ecommerce leader with over 25 years of experience across email, SEO, SEM, and analytics. I have 18+ years of direct-to-consumer ecommerce ownership, managing P&L budgets up to $3M and transitioning over 10 brands to new platforms to drive growth and conversion.
My Portfolio
Other Email Marketing Services I Offer
FAQ
Do I need to give you access to my email marketing account?
Yes, I'll need admin or editor access to your account to build the flows directly. I don't need access to any other sensitive business systems beyond what's necessary for the email/SMS setup.
Do you need access to my ecommerce platform too?
Yes. For flows like abandoned cart, browse abandonment, and post-purchase, I'll need access to your ecommerce platform (Shopify or similar) so the data connecting Klaviyo (or other ESP) to your store is accurate and complete. Without this, those specific flows can't be built or triggered correctly.
Will you write the email copy, or do I need to provide it?
I write all copy included in every package. If you have existing brand voice guidelines, product details, or past campaigns you'd like me to reference, sharing those during our kickoff call helps me match your tone from the start.
Can you work with my existing brand guidelines and design assets?
Yes. If you have brand colors, fonts, logos, or existing templates, I'll build around them. If you don't have established guidelines yet, I can also recommend a simple, effective structure as part of the project.
What if I need changes after the flows are delivered?
Each package includes a set number of revision rounds (1-3 depending on the tier) before final delivery. If you need additional changes after that, I'm happy to quote those separately as a quick add-on.
Do you offer ongoing email marketing support after the initial project?
Yes. Once your flows are live, I'm available for ongoing campaign management, testing, and optimization on a separate arrangement — just message me to discuss what that would look like for your business.
