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Fiverr Pro
English
$
USD
I will write personalized customer service email templates
About this Gig
Give your customers clear, polite replies without rewriting the same emails every day.
I create reusable customer service email templates tailored to your business, tone and policies. Topics include order tracking, shipping delays, product questions, returns, complaints and follow-ups.
Each template includes a subject line, an email body and editable placeholders for customer names, order numbers and dates.
Please provide your business details, customer questions, relevant policies and preferred tone. Each template covers one scenario and contains up to 150 words. One business and one language per package.
You receive drafts for review and approval. Revisions cover the original brief. Sending emails, managing your inbox and making refund decisions are outside this service.
I work through written communication. AI-assisted writing or translation tools may be used with your permission; all drafts are reviewed before delivery.
Language:
Bulgarian
•
English
Type:
Transactional emails
•
Follow-Up Emails
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
My Portfolio
FAQ
Which languages do you offer?
This Gig offers templates in English or Bulgarian, with one language per package. Bulgarian and Turkish are my strongest languages. Please contact me before ordering Turkish. AI or translation tools are used only with your permission, and all drafts are reviewed.
What do you need from me to get started?
Please send a short business description, the customer questions or scenarios to cover, relevant shipping and return policies, your preferred language and tone, and any sample replies. Remove customer personal data. I will ask you to clarify any missing information.
What is included in a revision?
A revision is one round of changes to tone, wording or clarity within the original brief. Basic includes 1 round; Standard and Premium include 2. Please send your feedback together. New scenarios, extra templates or a different language are outside the original scope.
