I will be your email customer support for your helpdesk

Jamaica

I speak English

41 orders completed

Professional VA

Hi there! I'm a dedicated entrepreneur with expertise in transcribing, online research, and customer service. With 4 years of customer support experience, I take pride in delivering high-quality work...
About this Gig

Need reliable and professional email customer support for your business?


With 4 years of experience using platforms like Gorgias and Zendesk, I specialize in delivering responsive and empathetic support that keeps your customers happy and loyal.


What I Offer:

  • Email Response Handling: Timely, friendly, and accurate replies to customer inquiries.
  • Platform Expertise: Skilled in Gorgias and Zendesk for streamlined support workflows.
  • Industry Specialization: Deep experience in SaaS, eCommerce, and legal sectors.
  • Clear Communication: Native-level English support with attention to detail and tone.
  • Fast Turnaround: All customer emails answered within 24 hours.
  • Available 9 AM- 5 PM EST, Monday to Friday.


Why Work With Me?

  • 4+ years of hands-on customer support experience
  • Ability to de-escalate issues and resolve concerns professionally
  • Adaptable to your brand's tone and customer service guidelines


Whether you're a startup or an established brand, I ensure your customers feel heard and valued.


Let's provide your customers with the exceptional support they deserve.


Please send me a direct message to discuss further before placing your order.

Social media platform:

Facebook

Instagram

LinkedIn

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Intercom

Knowledge base software:

Other