I will build ai customer service agent, ai chatbot for whatsapp and website


Top Rated
Vetted by Fiverr Pro
Detheme was selected by the Fiverr Pro team for their expertise.
About this gig
Most enquiries don't go cold because nobody cared. They go cold because nobody replied in time.
A question arrives at 9pm. Your team sees it at 10am. By then they've messaged two competitors.
This agent replies in under a minute, any hour, in your customer's language and does more than say "we'll get back to you."
WHAT IT DOES
- Answers from your own material, not generic filler
- Resolves the repetitive ones: order status, hours, policies
- Qualifies enquiries needs, timeline, budget, decision maker
- Books qualified leads straight into your calendar
- Follows up on the ones who weren't ready yet
- Escalates anything sensitive instead of improvising
WHY IT BEHAVES
A chatbot forgets you when the tab closes. This keeps a profile per customer, so a follow-up three weeks later picks up where you left off. Pricing, discounts and commitments go to you, never decided by AI. That boundary is the point.
You own everything at handover: prompts, config, playbook, documentation.
Not a fit if you get under 20 enquiries a month I'll tell you rather than take the order.
Message me with where your enquiries arrive and how you handle them now.
Get to know Detheme
WordPress, WooCommerce, AI and Native iOS Development Agency
Top Rated
Detheme is part of the Fiverr Pro catalog and has been hand-picked by a dedicated Fiverr Pro team for their skills and expertise.
Vetted for
Mobile App Development
Website Development
Website Maintenance
WordPress
- FromIndonesia
- Member sinceDec 2019
- Avg. response time1 hour
- Last delivery6 days
Languages
English, Indonesian
My Portfolio
FAQ
Will it connect to the tools I already use?
Most likely — CRMs, helpdesks, calendars, and spreadsheets all expose the connections needed. Tell me your stack before ordering and I'll confirm specifically rather than guess. One integration is included in Support Agent and above.
What happens after delivery?
You get handover documentation and a written playbook, so the system is yours to run. Support Desk includes 14 days of support. Monthly management is available as an extra — I monitor conversations, tune the agent as your business changes, and report what it handled.
What do you train it on?
Your existing material: service pages, FAQs, price lists, policies, past support replies. Nothing needs writing from scratch. If your knowledge lives in someone's head, we'll do one short call and I'll structure it.
Will it sound like a robot?
That's what I spend the most time on. It uses your tone and your actual service language, and asks one question at a time in response to what was said — not reading out a form. You'll adjust the voice during revisions.
Can it promise a price or discount?
Only within limits you explicitly set. By default it doesn't — price, contracts, and refunds escalate to you. An AI improvising a discount is a real risk and the build is designed against it.
What about WhatsApp specifically?
WhatsApp Business API needs an approved business account, and Meta charges per conversation separately. Approval takes a few days and isn't in my control. The website widget works immediately if you'd rather skip that.
Do I own it?
Yes — prompts, configuration, playbook, and documentation, all handed over. Nothing locked to my accounts.
Does it replace my team?
No, and be careful of anyone who says it does. It takes the first response, the repetitive questions, and the follow-up that currently falls through. Your team gets the conversations worth their time.
Requirements
What do you sell, and to whom? Where do enquiries arrive? (website, WhatsApp, email, marketplace, ads) Roughly how many per month? What makes an enquiry "qualified" for you? What must the agent never do? Which calendar and CRM do you use? Do you have an AI provider key already?

