I will provide technical customer support and live chat

Are unresolved customer issues, technical glitches, or slow response times hurting your user retention? I provide fast, articulate, and technical customer support to keep your users satisfied and your platform running smoothly.

As a Computer Science graduate with hands-on web development experience, I do not just send copy-paste replies. I actively troubleshoot root causes, log console errors, replicate bugs, and maintain clear communication with your clients.

Services I Offer:

• Live Chat Support: Real-time customer assistance via Intercom, Crisp, or Tidio.
• Ticket Management: Professional response and triage on Zendesk, Freshdesk, or HubSpot.
• Technical Troubleshooting: Basic bug replication, console error logging, and user issue escalations.
• Onboarding & FAQ Guidance: Step-by-step assistance for new SaaS users or e-commerce buyers.
• CRM & Order Tracking: Managing refunds, account queries, and order processing.

Why Work With Me?

• Technical Background: Computer Science degree with practical software knowledge.
• Helpdesk Tool Familiarity: Hands-on experience with tickets, live chat tools, and developer utilities.
• High Empathy & Clear Communication: Patient, professional, and client-focuse