I will be full time customer support agent via gmail, zendesk, social media replies
About this Gig
Hello,
I am an experienced shopify customer support agent and social media representative for replying to customers. I know fully about shopify stores as I have done product listing, customer support and linking shopify with airtable for many clients. Also, I have full command of dealing customers via social media platforms like Facebook, Twitter, Whtsapp, Gmail, Live Chat, Zendesk, Gorgias, Zoho Salesforce. I can work on any other platform too if you provide me a short training.
I am available full time (24/7) for EST /PST/US/UK/Australian time zones
$3/Hr
Also, I can write English accurately without any mistake, with natural and personalized tone: not robotic
MY RESPONSIBILITIES
Quickly replying to customers queries related to their order, shipment tracking, change in inventory items, or address change
Orders creation, orders fulfillment, orders update
Managing refunds, exchanges, or returns as per your stores policy.
Liaise with vendors, shippers, and store team.
Data entry for excel, spreadsheet, and airtable
Doing product listing or updating inventory details
I hope you would love adding me as your team member.
Waiting for your messages
Thanks

