I will be full time customer support agent via gmail, zendesk, social media replies

Pakistan

I speak Urdu, English

1 order completed

Customer Support Service

Hi, shopify expert is here for seamless shopify customer support service or shopify dropshipping /product listing service. I have 7+ years of experice in these fields. Client's satisfaction is my top ...
About this Gig

Hello,

I am an experienced shopify customer support agent and social media representative for replying to customers. I know fully about shopify stores as I have done product listing, customer support and linking shopify with airtable for many clients. Also, I have full command of dealing customers via social media platforms like Facebook, Twitter, Whtsapp, Gmail, Live Chat, Zendesk, Gorgias, Zoho Salesforce. I can work on any other platform too if you provide me a short training.



I am available full time (24/7) for EST /PST/US/UK/Australian time zones

$3/Hr

Also, I can write English accurately without any mistake, with natural and personalized tone: not robotic


MY RESPONSIBILITIES

Quickly replying to customers queries related to their order, shipment tracking, change in inventory items, or address change


Orders creation, orders fulfillment, orders update


Managing refunds, exchanges, or returns as per your stores policy.


Liaise with vendors, shippers, and store team.


Data entry for excel, spreadsheet, and airtable


Doing product listing or updating inventory details




I hope you would love adding me as your team member.

Waiting for your messages

 Thanks

Social media platform:

Facebook

Twitter

Instagram

Service type:

Non-technical support

Language:

Chinese (traditional)

English

French

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk