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English
$
USD
I will build ai customer support chatbots and email automation
Dhanashree M.
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About this gig
Do you spend too much time answering repetitive customer questions, sorting emails, or managing support requests?
I help businesses automate customer communication using AI-powered workflows built with Make.com and OpenAI.
What I can build:
- AI Customer Support Chatbots
- FAQ & Knowledge Base Assistants
- AI Email Classification Systems
- Customer Inquiry Routing Workflows
- Telegram Support Bots
- Gmail Automation Workflows
- AI Escalation Systems
- Internal Team Notifications
Example solutions:
- Answer FAQ questions using your knowledge base
- Classify and organize incoming emails
- Route customer inquiries to the right team
- Escalate unresolved issues for human review
- Reduce repetitive support tasks
Tools:
Make.com, OpenAI, Gmail, Telegram, Slack, Google Docs, Data Stores, and Webhooks.
Every solution is designed around your business processes and support requirements.
Please contact me before placing an order so we can discuss your requirements and choose the right package.
Get to know Dhanashree M.
Dhanashree M.
Airtable Developer and Automation Specialist
- FromIndia
- Member sinceJun 2017
- Avg. response time1 hour
Languages
English
Designed and built custom Airtable systems for business operations, including CRM, case management, project tracking, dashboards, reporting, and workflow automation.
Worked with Airtable Interfaces, linked records, rollups, lookup fields, formula fields, forms, automations, and API integrations.
Integrated Airtable with Make.com, OpenAI, Google Workspace, Slack, and other third-party tools to create scalable business workflows.
My Portfolio
FAQ
Can the chatbot answer questions using my own documents?
Yes. I can build workflows that use your FAQ documents, knowledge base, spreadsheets, or approved information sources.
Which platforms can you automate?
I can work with Gmail, Telegram, Slack, Google Docs, Airtable, and other applications supported by Make.com.
Can the AI escalate questions to a human agent?
Yes. Escalation paths can be configured so unanswered or high-priority inquiries are routed to the appropriate team member.
Can you automate email classification and routing?
Yes. I can build AI-powered workflows that classify emails, apply labels, send notifications, and route messages automatically.
Will the AI make up answers?
The workflow can be designed to use only approved information sources and escalate unsupported questions when needed.
Do I need to provide knowledge base content?
Yes. Any FAQ documents, support materials, or approved information sources should be provided for integration into the workflow.
