I will set up customer journey automation, segmentation, and campaigns

D
dhruva_007
D
dhruva_007
Dhruva M
set up customer journey automation, segmentation, and campaigns
Full Screen
set up customer journey automation, segmentation, and campaigns

About this gig

Are you looking to improve customer engagement, retention, and conversions through smarter communication?


I will help you create and set up customer journey automation using your CRM, CDP, or marketing-automation platform. With experience supporting enterprise customer-success and campaign operations, I can turn your customer data and business goals into clear, targeted communication workflows.


I can help with:

  • Customer journey mapping and automation
  • Audience segmentation and user-data planning
  • Email, push-notification, in-app, web-message, and SMS campaign setup
  • Welcome, onboarding, re-engagement, and retention flows
  • A/B-test planning
  • Reporting and campaign-performance recommendations


I have hands-on experience with platforms such as WebEngage, Netcore, Resulticks, Freshdesk, and related CRM/automation tools.


Please message me before ordering if your project includes advanced integrations, APIs, custom development, or a large number of journeys.

Get to know Dhruva M

Dhruva M

Lifecyle and Marketing Automation Expert

  • FromIndia
  • Member sinceSep 2026

  • Languages

    Hindi, English
With 8+ years building marketing automation and customer journeys for enterprise brands, I set up the systems that turn one-time buyers into loyal, repeat customers. From email & lifecycle campaigns to CRM setup, segmentation, and integrations (Zapier, Mailchimp, Keap) — I make your automation actually work. Clear communication, honest advice, quick delivery. Let's build a funnel that runs while you sleep.

My Portfolio

Related tags