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English
$
USD
I will analyze survey data and build a csat dashboard
Excel Expert and Data Operations Specialist
Data & Excel Specialist with 5+ years of experience combining technical data entry with fleet maintenance logistics. I processed quality reports, defects, and thermograph logs for a European company. ...
About this Gig
Welcome to your professional survey data solution! Do you have raw customer feedback, Google Forms, or SurveyMonkey data that you don't know how to analyze? Let me handle the heavy lifting. I will transform your raw data into clear, actionable business insights. I am a Data Analyst specializing in Customer Satisfaction (CSAT) and Voice of the Customer (VoC) reporting. What I can do for your business: - Clean and structure raw survey datasets - Calculate Advanced Statistical Metrics (Mean, Mode, Frequency, Variance) - Create Relative Frequency breakdowns by satisfaction levels (1 to 5 / 1 to 10) - Categorize qualitative text responses (open-ended questions) into semantic themes - Build custom, interactive visual Excel CSAT dashboards with automated charts Why choose my services? - Technical data expertise with a sharp eye for statistical accuracy - Clear division between quantitative ratings and qualitative text feedback - Absolute data privacy and professional confidentiality - Fluent communication in English and Spanish Please message me before placing an order to review your survey structure and guarantee the best approach!
FAQ
What survey platforms or file formats do you work with?
I can work with raw data exported from Google Forms, SurveyMonkey, Typeform, Qualtrics, or any standard Excel (.xlsx) and CSV file format. Just export your data and send it over.
How do you analyze open-ended or qualitative text questions?
I perform a thematic and sentiment analysis. I read through the raw text responses, categorize them into main themes or operational areas (e.g., delivery, customer service), and calculate their frequency to show you what your customers talk about the most.
Is my customer survey data secure and confidential?
Absolutely. Customer feedback and corporate metrics are handled with strict confidentiality. I never share your data or files with anyone, and I permanently delete them from my local system once the order is completed and approved.
Can you work with surveys from any industry or market?
Yes. I can clean and analyze survey data from any sector, including retail, e-commerce, logistics, transport, education, or corporate services. Statistical rules apply perfectly to any type of feedback.
