I will be your bilingual virtual assistant for customer service
I will provide professional customer support service
About this Gig
Rate: $5-$8/hr. Message me before orderingwe can start today!
Hi! Im Diego, a bilingual customer service expert with 1+ years of proven experience delivering top-tier support for major brands like Teleperformance and GoFundMe. My strength lies in handling complex issues and managing customers across all emotional spectrums, turning challenging interactions into positive brand experiences.
Here is how I guarantee top-notch customer satisfaction:
- Multichannel Support: Swift, expert assistance via email, live chat, or phone.
- CRM & Ticket Management: Proficient in tracking interactions and maintaining case histories.
- Technical Troubleshooting: Guiding users through basic technical steps and product features.
- Proactive Communication: Reducing inbound volume by delivering clear, concise updates.
Though new to Fiverr, my BPO background ensures elite professionalism, absolute patience, and flawless email etiquette. Let's elevate your customer experience!
Messaging platform:
•
SMS
•
Social media
•
Live chat
Language:
English
•
Spanish
Work model:
Project-based
Industry:
Business services & consulting
•
E-Commerce
Purpose:
Business

